Britney James
Green Pond
Summary
Analytical and detail-oriented individual with experience supporting administrative functions to excel in an Office/Administrative Assistant role. Proficient in managing records and satisfying diverse customer demands. Ability to multitask and handle multiple projects and ensure smooth office operations within an organization.
Overview
13
13
years of professional experience
Work History
Caregiver
From The Heart Home Care
Beaufort
05.2024 - 11.2024
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Administered prescribed medications on a timely basis following care plan instructions.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Coordinated transportation services for clients when necessary.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Recorded client status progress and challenges in logbooks and reports.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Rural Mail Carrier
UNITED STATES POSTAL SERVICE
Walterboro
03.2020 - 04.2021
- Operated automated mail processing equipment and manual methods of sortation and distribution
- Removed sorted mail from bins and placed in appropriate trays and containers for processing
- Prepared work area, ensuring all necessary support equipment and materials
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Verified accuracy of addresses before delivering mail or parcels.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Inspected postal vehicles for defects prior to operation.
- Followed established protocols for secure package delivery at customer locations.
- Operated vehicle in accordance with applicable laws and regulations.
- Assisted customers with inquiries regarding postal services and regulations.
- Notified supervisor immediately if any irregularities were found during the route delivery process.
- Adhered to all USPS policies and procedures related to delivering mail.
- Collected payments for COD items, postage due, and other fees as required.
- Provided excellent customer service while interacting with customers on route.
- Scanned labels on letters or parcels to confirm receipt.
Combat Engineer (MOS 1371)
UNITED STATES MARINE CORPS
Parris Island
09.2012 - 11.2019
- Observed individuals during drug screening process, ensuring an accurate urinalysis
- Coordinated and instructed 30 personnel on Safety and Health programs pertaining to cargo handling
- Analyzed any unsafe conditions and practices in procedures and prepared reports for corrective actions
- Outstanding knowledge of government safety regulations
- Constructed fighting positions using timber, sandbags, wire entanglements, explosives and other materials.
- Installed barbed wire barriers to create protective boundaries around military campsites.
- Assisted in constructing fortifications such as bunkers and defensive walls.
- Conducted route reconnaissance to identify obstacles and hazards in the path of friendly forces.
- Performed inspections to keep equipment in working order.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Supervised the preparation of all platoon documents including reports, evaluations, rosters.
- Conducted inspections of equipment and personnel to ensure compliance with regulations.
- Ensured adherence to applicable laws, regulations, policies and procedures related to the position's responsibilities.
- Evaluated performance of subordinates and provided feedback on areas needing improvement or praise for those who excelled.
- Mentored junior enlisted soldiers in professional development and military skills.
- Processed incoming and outgoing mail, as well as prepared documents for mailing.
- Greeted visitors upon arrival to the office.
- Tracked deadlines for important projects.
- Responsible for filing and organizing paperwork in an orderly manner.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Answered telephones, directed calls, and took messages.
Sales Associate
WALMART
Summerville
11.2011 - 09.2012
- Provided customers with information on special promotions and deals
- Ensured displaced products are returned to the right department and shelf
- Handled proper labeling and pricing of merchandise
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Applied Science - Administrative Office of Technology
Trident Technical College
Charleston, SC05-2025
Associates of Applied Science - Criminal Justice
MILLER MOTTE TECHNICAL COLLEGE
North Charleston, SC07-2011
Skills
- Team collaboration
- Conflict resolution
- Critical thinking
- Active listening
- Problem-solving
- Document Management
- Leadership
- Scheduling
- Problem Solving
- Time Management
- Microsoft Office
- Customer service
- Data entry
- Record keeping
Timeline
Caregiver
From The Heart Home Care
05.2024 - 11.2024
Rural Mail Carrier
UNITED STATES POSTAL SERVICE
03.2020 - 04.2021
Combat Engineer (MOS 1371)
UNITED STATES MARINE CORPS
09.2012 - 11.2019
Sales Associate
WALMART
11.2011 - 09.2012
Associate of Applied Science - Administrative Office of Technology
Trident Technical College
Associates of Applied Science - Criminal Justice
MILLER MOTTE TECHNICAL COLLEGE