Brittany Foster

• Resolve scheduling issues ensuring minimal disruption to patient care

• Assist in training new hires for check-out duties.

• Schedule procedures, new patient consults and follow up appointments

• Assist in scheduling patients for services with outside facilities.

• Verify insurance and complete registration

• Work closely with 6 Cardiologist in a fast-paced office

• Answer milt-phone line and direct patient calls as needed

• Responsible for training new hires for check-in / check-out duties.
• Gathered patient records for multiple providers.
• Collected information, verified insurance and collected co-payments for patients as part of check-in process.
• Schedule appointments by telephone or in person.
• Instructed patients regarding how to prepare for appointments and medical testing.
• Scheduled tests and lab work for patients based on physician orders.
• Assist in scheduling patients for services with outside facilities.
• Send referrals to outside specialist.

• Provide business support via phone and email for fulfillment centers in state and offshore
• Partner with global vendors to solve problems
• Report daily with shift recap for incoming shift
• Partner with management to minimize operational downtime
• Possess strong knowledge of the applications and processes.
• Host training sessions for new hires and work closely with staff to improve processes
• Replace broken/malfunction equipment as needed.

• Preformed sample sorting, racking and retrieving of specimen such as urine, oral fluid, and blood.
• Label and accurately distribute specimens to proper department.
• Verify and enter updated patient information.
• Pipetting and extracting samples to be analyzed.
• Cleaned and prepared lab equipment for solutions, specimens and samples.

• 11 week on site training in a laboratory/clinical setting
• Record, manage, and update patient information and medical history.
• Preform venipuncture and injunctions.
• Escorted patients to examination rooms and prepared for physician exams.

• Work closely with Operation's Supervisor to lead a team of 20 or less associates
• Communicates work goals, safety practices, and deadlines to the team
• Provides help to management including training and keeping track of employees production
• Utilize warehouse programs such as WMS, PTL, ITG, and Labor Management
• Encourage a positive work environment for the team.