Brittany Frady
Simpsonville
Summary
Experienced in delivering exemplary customer service through effective communication and problem-solving skills. Successfully managed sales transactions and visual merchandising, enhancing the shopping experience for customers. Maintained operational standards by performing cleaning duties and adhering to safety protocols in food handling. Recognized for building rapport with customers and colleagues, fostering a positive atmosphere that supports team objectives.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Dollar Tree
Simpsonville
2023.08 - Current
- Resolved customer complaints promptly and professionally according to company policies.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Created positive experiences for customers through friendly conversations during transactions.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed sales transactions quickly and accurately at the checkout counter.
Food Service Worker
Milano Pizzeria and restaurant
2023.02 - 2023.08
- Cleaned kitchen areas, equipment and utensils.
- Organized take-out orders for customers who requested them.
- Replenished condiments at customer tables as needed.
- Maintained accurate records of sales transactions for end-of-day reports.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Performed opening and closing duties as assigned by management.
- Ensured that all foods were prepared according to health department regulations.
- Followed established cash handling procedures when collecting payment from customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Performed variety of duties related to food service.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SC2025-05
Skills
- Customer service
- Sales transactions
- Visual merchandising
- Cash handling
- Team collaboration
- Effective communication
- Merchandise display
- Cleaning
- Goal oriented
- Customer assistance
Timeline
Sales Floor Associate
Dollar Tree
2023.08 - Current
Food Service Worker
Milano Pizzeria and restaurant
2023.02 - 2023.08
High School Diploma -
Hillcrest High School