Brittany Etris
Fountain Inn
Summary
Strategic operations leader focused on driving distribution optimization and enhancing inventory accuracy. Known for resolving complex customer service issues and fostering strong partnerships with carriers to ensure seamless logistics operations.
Overview
15
15
years of professional experience
Work History
Director of Operations
Clear Logistics
Duncan
01.2023 - Current
- Lead all departments from logistics, warehousing, and transportation
- Manage daily logistics and distribution operations overseeing 10 employees
- Continue to oversee customer service issues when the team can not resolve the issue
- Approve any disputes with invoices from the LTL companies
- Oversee carrier relationships
- EOY inventory
Logistics Corrdinator
Clear Logistics
Fountain Inn
10.2018 - Current
- Coordinated shipments to ensure timely delivery and optimize transportation routes.
- Managed inventory levels to maintain stock accuracy and support operational needs.
- Utilized logistics software to track shipments and monitor delivery status efficiently.
- Developed documentation for shipping processes to enhance compliance and efficiency.
- Trained new staff on logistics procedures and best practices for effective execution.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Created reports on freight costs, delivery timelines, invoices and other related information.
Administrative Assistant
TRS Staffing Services
Greenville
04.2016 - 10.2018
- Maintained filing systems, ensuring document accuracy and accessibility.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed I9 and background checks.
- Screened applicants before seeing a staffing agent.
- Scanned and filed all paperwork for each applicant.
Administrative Assistant
BBM CPG
Laurens
08.2010 - 04.2016
- Managed scheduling and calendar coordination for multiple executives.
- Maintained filing systems, ensuring document accuracy and accessibility.
- Assisted in the preparation of reports and presentations for management.
- Processed incoming correspondence and routed it to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
Education
High School Diploma -
Laurens High School
Laurens, SC05-2006
Skills
- Logistics management
- Warehouse operations
- Inventory control
- Distribution optimization
- Invoice dispute resolution
- Supply chain coordination
Timeline
Director of Operations
Clear Logistics
01.2023 - Current
Logistics Corrdinator
Clear Logistics
10.2018 - Current
Administrative Assistant
TRS Staffing Services
04.2016 - 10.2018
Administrative Assistant
BBM CPG
08.2010 - 04.2016
High School Diploma -
Laurens High School