Brittney Darby
North Myrtle Beach
Summary
Highly motivated Sales Representative with solid management skills including cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Representative
Travel+Leisure
05.2025 - Current
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Presented tailored travel packages to enhance customer satisfaction.
- Assisted in training new sales representatives on company products and services.
Shift Manager
Bojangles'
Little River
01.2024 - 05.2025
- Exceeded customer satisfaction by finding creative solutions to problems.
- Engaged customers in meaningful conversations using strong interpersonal skills to enhance their experience.
- Delegated tasks to team members, fostering collaboration and maintaining workplace efficiency.
- Cultivated positive relationships with staff, customers, and vendors to support a cohesive work environment.
Store Manager
Hibbett
Conway
04.2019 - 11.2023
- Maximized sales and minimized shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Trained sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised store employees, ensuring effective teamwork and productivity.
- Created store schedules based on forecasted customer levels, optimizing staff availability during peak times.
- Conducted interviews and assessed applicants' qualifications and fit for positions, ensuring alignment with store needs.
- Developed long-term relationships with past employees and potential candidates, enhancing talent pool for future hiring.
Shift Manager
Bojangles'
09.2015 - 02.2019
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored employee productivity levels during shifts, ensuring alignment with business objectives and customer satisfaction.
- Trained and mentored new employees, improving team performance and integration into the workplace.
- Exercised composure under pressure, effectively resolving escalated customer service scenarios.
Education
Some College (No Degree) - Business
Horry-Georgetown Technical College
Conway, SC07-2026
Skills
- Sales training
- Sales training
- Staff training
- Training and development
- Customer service
- Problem-solving
- Training and development
Timeline
Sales Representative
Travel+Leisure
05.2025 - Current
Shift Manager
Bojangles'
01.2024 - 05.2025
Store Manager
Hibbett
04.2019 - 11.2023
Shift Manager
Bojangles'
09.2015 - 02.2019
Some College (No Degree) - Business
Horry-Georgetown Technical College