Brittney Stewart
Lexington
Summary
Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations with the front desk. Passionate professional with exemplary talents in taking health histories and data entry. Offering exemplary communication, time management and collaboration skills.
Overview
21
21
years of professional experience
Work History
Clinical Assistant
Midlands Orthopeadics & Neurosurgery
07.2018 - Current
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted patients with basic care needs.
- Collected and documented patient medical information such as height and weight.
- Reviewed physician's calendar and scheduled patient appointments by telephone, email and in-person.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Draw up injections during clinic when requested
- Maintained up-to-date patient records with medical histories and test results.
- Faxed pharmacies to submit prescriptions and refills.
- Call patients from the lobby/waiting area to take to x-ray or to the exam room
- Make hotel reservations for patients surgery stay and send confirmation to patients
- Create and send in home health orders for each surgical patient
Patient Service Representative
Midlands Orthopaedics & Neurosurgery
05.2006 - 07.2018
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Built and maintained positive working relationships with patients and staff.
- Balanced deposits and credit card payments each day.
- Answered incoming calls, scheduled appointments and filed medical records.
Pharmacy Technician
Eckerd Drugs
06.2002 - 05.2006
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Transcribed prescriptions called into the pharmacy from the doctor's line to a handwritten prescription.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
Education
Diploma -
White Knoll High School
05.2002
Skills
- Appointment Scheduling
- Medical Billing
- Electronic Health Records
- Document Filing
- Dictation and Transcription
- Transportation Assistance
- Medical Terminology
- Inventory Management
Timeline
Clinical Assistant
Midlands Orthopeadics & Neurosurgery
07.2018 - Current
Patient Service Representative
Midlands Orthopaedics & Neurosurgery
05.2006 - 07.2018
Pharmacy Technician
Eckerd Drugs
06.2002 - 05.2006
Diploma -
White Knoll High School
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