Summary
Overview
Work History
Education
Skills
Timeline
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Brittnie Goethe

Ridgeland,SC

Summary

Dynamic and detail-oriented professional with extensive experience at Gretsch Drums, excelling in shipping coordination and inventory tracking. Proven ability to enhance customer relationships and streamline operations, ensuring timely deliveries and accurate order fulfillment. Skilled in package sealing and adept at fostering teamwork to achieve operational excellence.

Overview

9
9
years of professional experience

Work History

Shipper/Receiving Team Member

Gretsch Drums
06.2024 - 08.2025
  • Checked shipments against paperwork and signed documents.
  • Picked orders, scanned products and packed boxes.
  • Coordinated storage locations and product movements.
  • Processed and restocked returns.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Verified shipment contents against paperwork and noted discrepancies.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Handled day-to-day shipping and receiving overseeing more than twenty packages per day.

Kitchen Manager

Fiddler's Seafood Restaurant
02.2023 - 05.2024
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Checked and tested foods to verify quality and temperature.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Developed unique events and special promotions to drive sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Childcare Assistant

Ridgeland Baptist Church
01.2022 - 02.2023
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Read and told stories to promote and support overall language development.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Supervised free play and other activities to keep children safe.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Promoted learning and social development through structured and unstructured playtime.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Kept children between ages of eight weeks and four years of age safe and secure with vigilant oversight.
  • Restocked supplies and personal hygiene products for use by students.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Familiarized parents with center's policies, regulations, fees and curriculum.
  • Managed program paperwork and child records to comply with state requirements.
  • Attended approved training and continuing education courses to maintain certifications.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Developed relationships with community organizations to provide additional resources and services to families.

Equine Caretaker

Lawton Stables
07.2020 - 05.2022
  • Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
  • Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
  • Led horses from stables to fields and back to maintain control of animals.
  • Removed droppings, weeds and litter from fields to promote optimal riding environment.
  • Checked horses for wellness issues to report problems or treat minor ailments and injuries.
  • Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Monitored animals for behavioral problems and signs of health issues.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Prepared and administered medications and treatments as prescribed by veterinarian.

Emergency Services Dispatcher

Jasper County Emergency Services
08.2018 - 04.2020
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Used specialized software to track and maintain case incident numbers and logs.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Answered calls from automatic routing system and took basic information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Read system maps and caller information, and documented details in system.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Followed established protocols for professional handling of emergency situations.

Waitress

Fiddler's Seafood Restaurant
05.2016 - 08.2018
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Welcomed customers and helped determine their needs.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Legacy Christian Academy
Ridgeland
05.2017

Skills

  • Pick ticket reading
  • Container stacking
  • Shipping coordination
  • Drop shipment management
  • Product packaging
  • Packaging
  • Package sealing
  • Inventory tracking
  • Labeling
  • Customer relationship management
  • Warehouse operations
  • Label verification

Timeline

Shipper/Receiving Team Member

Gretsch Drums
06.2024 - 08.2025

Kitchen Manager

Fiddler's Seafood Restaurant
02.2023 - 05.2024

Childcare Assistant

Ridgeland Baptist Church
01.2022 - 02.2023

Equine Caretaker

Lawton Stables
07.2020 - 05.2022

Emergency Services Dispatcher

Jasper County Emergency Services
08.2018 - 04.2020

Waitress

Fiddler's Seafood Restaurant
05.2016 - 08.2018

High School Diploma -

Legacy Christian Academy

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Brittnie Goethe