Briyanna McCants
Blythewood
Summary
Dynamic and results-driven professional with extensive experience at Family Dollar, excelling in customer service and team leadership. Proven track record in enhancing store operations and accuracy in cash handling, fostering a collaborative environment, and ensuring top-tier merchandising standards. Committed to delivering exceptional customer experiences while driving team success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Family Dollar
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Ensures that stocking and merchandising are to remain within a gold standard
Cashier
Family Dollar
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Lugoff Elgin High School
Lugoff, SC2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Stocking and merchandising
Timeline
Assistant Manager
Family Dollar
06.2022 - Current
Cashier
Family Dollar
05.2022 - Current
Lugoff Elgin High School
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