Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brooke Barrett

Brooke Barrett

Summerville

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy or slow settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Connecting with clients to understand their needs and wants.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrel
04.2018 - Current
  • Delivered exceptional customer service to enhance dining experiences.
  • Maintained cleanliness and organization of dining area to ensure guest satisfaction.
  • Assisted in food and beverage preparation to support kitchen operations.
  • Collaborated with team members to efficiently manage high-volume service periods.
  • Adapted quickly to menu changes and special requests from guests.
  • Processed customer orders accurately using point-of-sale systems.
  • Engaged with patrons to foster a welcoming atmosphere and encourage repeat visits.
  • Supported training of new staff on restaurant policies and procedures.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Assistant Manager

Family Dollar
04.2014 - 01.2018
  • Led team in achieving operational efficiency and enhancing customer satisfaction through effective staff training.
  • Developed and implemented inventory management strategies, reducing stock discrepancies and improving product availability.
  • Streamlined daily operations by establishing procedures that increased productivity and minimized errors in store processes.
  • Mentored and supported new staff, fostering a collaborative environment and enhancing team performance through ongoing training initiatives.
  • Coordinated with upper management on budget planning, ensuring alignment with company goals while optimizing resources.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Estheticians - Esthetics

Paul Mitchell The School
Summerville, SC

Skills

  • Strong work ethic
  • Hospitality service expertise
  • Sales expertise
  • Suggestive selling
  • Relationship management
  • Reliable and responsible
  • Positive and professional

Certification

Microneedling certification

Timeline

Server

Cracker Barrel
04.2018 - Current

Assistant Manager

Family Dollar
04.2014 - 01.2018

Estheticians - Esthetics

Paul Mitchell The School

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Brooke Barrett