Brooke Eichelberger
Bluffton
Overview
8
8
years of professional experience
Work History
Bartender
Truffles Cafe
Bluffton
01.2025 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service to enhance guest experience.
- Maintained cleanliness and organization of the bar area at all times.
- Trained new bartenders on drink recipes and customer interaction techniques.
- Handled cash transactions and operated point-of-sale systems efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Waitress
Truffles Cafe
Bluffton
10.2021 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently for timely service.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new staff on restaurant procedures and policies.
- Handled cash register operations and processed customer payments accurately.
- Resolved customer complaints promptly to ensure satisfaction.
- Participated in team meetings to discuss menu changes and specials.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hostess
WD Ventures LLC / Old Chicago Pizza and Taproom
Columbia
10.2020 - 05.2021
- Created sections for morning and night shifts
- Helped guest to their tables
- Greeted guests
- Took phone calls
- Took to-go orders and sent them to the kitchen
- Put to-go orders together for guests
- Took to-go order payments
- Helped clean off dirty tables for new guests
- Acted promptly when faced with a problem
- Helped the restaurant run smoothly throughout the shift
- Created waiting lists when busy
- Preformed opening and closing tasks to prepare the restaurant for the current and future shifts
- Ran prepared meals to guests
Hostess
Bonefish Grill
Hilton Head Island
09.2018 - 03.2020
- Welcomed new guests
- Organized seating charts for the night
- Managed reservations
- Helped guest to their tables according to sections
- Cleaned and re-set tables promptly
- Ensured a great dining experience for all guests
- Took phone calls regarding reservations, to-go orders, and overall questions
- Packed to-go orders as well as taking payments for those orders
- Preformed opening and closing duties
- Helped serve drinks and food to tables
- Trained co-workers for the job
Sales Associate
PacSun-Pacific Sunwear
Bluffton
06.2018 - 09.2018
- Greeted customers with a warm welcome
- Remembered new sales/deals
- Helped customers find what they were looking for
- Worked the cash register while also signing customers up for store rewards
- Organized shipments and placed new items on the floor accordingly
- Preformed closing duties such as; cleaning the store, re-organizing racks, restocking items and locking up
Busser
Redfish
Bluffton
08.2017 - 05.2018
- Worked efficiently with servers to help create a clean and fine dinning experience for guests
- Cleaned and reset tables for new coming guests
- Promptly brought bread to tables after ordering
- Did closing duties of cleaning the busser stations and making sure the restaurant was ready to serve the next day
- Worked closely with managers to ensure I was doing everything I could to help make the dining experience for customers one to remember
Education
High school diploma -
May River High School
Skills
- Host/Hostess
- Restaurant Experience
- Busser
- Cleaning Experience
- Cash Handling
- Customer service
- Team collaboration
- Time management
- Staff training
- Effective communication
- Relationship building
- Customer service expertise
Awards
Employee of the month, 06/01/19, I was awarded Employee of the Month at Bonefish Grill. I worked very hard every shift making sure I performed my job to the best of my abilities. I always help out co-workers when in need. I am a hard worker with dedication to whatever task is handed to me.
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Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Bartender
Truffles Cafe
01.2025 - Current
Waitress
Truffles Cafe
10.2021 - Current
Hostess
WD Ventures LLC / Old Chicago Pizza and Taproom
10.2020 - 05.2021
Hostess
Bonefish Grill
09.2018 - 03.2020
Sales Associate
PacSun-Pacific Sunwear
06.2018 - 09.2018
Busser
Redfish
08.2017 - 05.2018
High school diploma -
May River High School