Summary
Overview
Work History
Education
Skills
Timeline
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BROOKE KOON

Lexington

Summary

Enthusiastic and dedicated professional with a strong foundation in education, customer service, and business management. Proven ability to lead, communicate effectively, and manage multiple responsibilities with attention to detail. Experienced in engaging diverse learners, developing instructional materials, and fostering strong relationships with clients and students alike.

Overview

19
19
years of professional experience

Work History

CEO

Koon Rustic Design Co.
08.2019 - Current
  • - Designed and produced high-quality, custom products with a strong focus on detail and creativity
  • - Managed day-to-day operations including order tracking, shipping logistics, and inventory management
  • - Delivered outstanding customer service and maintained consistent client communication
  • - Applied strong written skills in marketing and client correspondence

ESOL Teacher

VIPKid, Inc.
01.2017 - 01.2019
  • - Conducted one-on-one virtual English lessons for students ages 4-12 in China
  • - Designed interactive, hands-on lesson plans tailored to individual student needs
  • - Provided timely and effective written feedback to parents
  • - Built strong rapport with students and families through consistent and engaging instruction

Private Investigator / Administrative Assistant

VTR Investigations
01.2006 - 01.2016
  • - Maintained communication with Credit Union representatives regarding account investigations
  • - Handled sensitive case documentation and background checks
  • - Trained new staff in investigative procedures and client communication
  • - Wrote comprehensive case reports and managed administrative tasks including calls and emails

Education

Bachelor's Degree - Elementary Education (K-5), ESE (K-12)

University of South Florida, St. Petersburg
05-2012

Skills

  • Excellent Written & Oral Communication
  • Classroom & Virtual Instruction
  • Curriculum Design
  • Customer Service
  • Time Management
  • Adaptability
  • Microsoft Office & Google Workspace
  • Inventory & Order Management

Timeline

CEO

Koon Rustic Design Co.
08.2019 - Current

ESOL Teacher

VIPKid, Inc.
01.2017 - 01.2019

Private Investigator / Administrative Assistant

VTR Investigations
01.2006 - 01.2016

Bachelor's Degree - Elementary Education (K-5), ESE (K-12)

University of South Florida, St. Petersburg

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BROOKE KOON