Brooke Parker
Charleston
Summary
Results-driven District Sales Manager with a proven track record at Rebirth Advanced Healing, excelling in business development and key account management. Skilled in sales strategy and negotiation, I foster strong client relationships and drive revenue growth while ensuring compliance with industry regulations. My customer-centric approach and persistence lead to exceptional results. Exceptional problem-solver with a high level of organization and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
District Sales Manager
Rebirth Advanced Healing
01.2025 - Current
- Spearhead sales and business development across diverse healthcare sectors within a designated district, while consistently achieving monthly sales goals.
- Cultivate and maintain strong relationships with key accounts and decision-makers, ensuring long-term customer satisfaction and retention.
- Identify potential new markets and customers that could be tapped into for increased revenue growth.
- Manage the district budget, monitor sales forecasts, and prepare detailed performance reports for senior management, utilizing CRM systems (e.g., LeadSquare) for tracking metrics, customer interactions, and sales activities.
- Ensure compliance with all industry regulations, including HIPAA, FDA guidelines, and internal company policies, while maintaining ethical sales practices.
- Regularly participate in trade shows, conferences, and networking events to expand brand awareness and generate new business leads.
- Leverage deep product knowledge and industry expertise to conduct in-services and educational seminars for healthcare providers, ensuring optimal product usage and service adoption.
- Develop and implement effective sales strategies tailored to the district's market needs, including territory development, product positioning, and competitor analysis.
Compliance/HIA Representative
Rotech Healthcare Inc.
Remote
11.2022 - 01.2024
- Prepared and submitted accurate and timely reports to insurance agencies, ensuring compliance with reporting obligations.
- Collaborated with cross-functional teams to ensure compliance with federal, state, and local regulations, including HIPAA and Medicare guidelines.
- Assisted in developing and implementing compliance policies and procedures.
- Maintained accurate and detailed records of claim processing activities, ensuring confidentiality and compliance with HIPAA regulations.
- Participated in regulatory inspections of processed orders, verifying documentation accuracy, and billing correctness.
- Obtained updated documentation and adjusted billing errors prior to submitting claims.
Medical Claims Processor/CSR, Sales
Rotech Healthcare Inc.
Remote
06.2021 - 11.2022
- Processed and reviewed medical claims for wound care products and services, ensuring accuracy and compliance with insurance guidelines.
- Verified patient and insurance information including eligibility, coverage, and authorization requirements.
- Evaluated medical necessity and consistency of diagnosis, procedure and drug codes and descriptions stated on the claims according to expected daily target, quality, and other key performance indicators.
- Collaborated with healthcare professionals and internal teams, including billing, customer service, and sales, to address claim-related inquiries and provide exceptional customer service.
- Utilized medical coding systems (CPT, HCPCS, ICD-10) to accurately assign appropriate codes to claims.
- Assisted patients with insurance inquiries, explaining coverage details and resolving billing-related concerns.
Receptionist
Rotech Healthcare Inc.
Remote
04.2021 - 05.2021
- Resolved customers complaints and issues, ensuring customer satisfaction and retention.
- Effectively sorted and filed documents into patients' charts.
- Communicated with patients about any out-of-pocket expenses and efficiently processed payments.
Front Desk Receptionist
Clines Hair Salon
Columbia
12.2020 - 04.2021
- Educated clients on services and products based on individual needs and objectives making sure clients were fully satisfied leaving the salon.
- Maintained and reconciled financial records.
- Selected key holder given the responsibility to open and close the salon.
- Managed the salons social media account to show off the stylists work and attract customers.
- Operated a multi-line phone system.
Student Assistant Coach & Student Athlete
Clemson University Cheer Team
04.2017 - 01.2020
- Trained athletes in both behavioral and performance expectations for competition and interactions with fans.
- Networked with donors, alumni, fans, and community members at large and small-scale events representing Clemson University with professionalism and enthusiasm.
- Successfully time managed the high demand of being student athlete.
- Demonstrated exceptional teamwork and communication during competitions and games.
Education
Bachelor of Science - Food Science And Human Nutrition
Clemson University
Clemson, SC07-2020
Skills
- Sales strategy and planning
- Business development
- Key account management
- Negotiation skills
- CRM proficient
- Product knowledge
- B2B sales
- Cross-functional collaboration
- Performance management
- Medical terminology
- Market research & competitive analysis
- Presentation skills & public speaking
- Conflict resolution & adaptability
- Time management & organizational skills
- Empathy & customer-centric attitude
- Regulatory knowledge
- Persistence
- Confidence
Certification
- Wound Care Sales Professional Certification (WCSP-C)
References
References available upon request.
Timeline
District Sales Manager
Rebirth Advanced Healing
01.2025 - Current
Compliance/HIA Representative
Rotech Healthcare Inc.
11.2022 - 01.2024
Medical Claims Processor/CSR, Sales
Rotech Healthcare Inc.
06.2021 - 11.2022
Receptionist
Rotech Healthcare Inc.
04.2021 - 05.2021
Front Desk Receptionist
Clines Hair Salon
12.2020 - 04.2021
Student Assistant Coach & Student Athlete
Clemson University Cheer Team
04.2017 - 01.2020
Bachelor of Science - Food Science And Human Nutrition
Clemson University
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