Brooklee Hawkins
Easley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Retail Associate
Under The Carolina Moon
09.2023 - Current
- Collaborated with management to implement promotional strategies, increasing foot traffic and sales revenue.
- Streamlined inventory management processes, improving stock accuracy and availability for customers.
- Monitored sales performance metrics, identifying trends to optimize merchandising strategies and improve results.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels through effective solutions.
- Mentored new associates, fostering a strong team environment focused on delivering excellent customer service.
Account Associate/Intern
State Farm
05.2025 - 08.2025
- Assisted clients with policy inquiries and coverage options to enhance customer satisfaction.
- Processed claims efficiently, ensuring compliance with company guidelines and industry standards.
- Educated clients on available products, increasing awareness of insurance offerings and benefits.
- Resolved customer issues promptly, fostering strong relationships and promoting client retention.
- Coordinated with team members to streamline workflows, enhancing overall productivity and service delivery.
Head Counselor/ Scheduling
YMCA
09.2018 - 03.2023
- Developed and implemented engaging camp programs aligned with YMCA mission and values.
- Supervised daily activities, ensuring safety protocols and positive interactions among campers.
- Fostered strong relationships with parents through regular communication and feedback sessions.
- Evaluated program effectiveness through participant feedback, making adjustments as necessary.
- Initiated community outreach efforts to promote camp enrollment and engagement within local neighborhoods.
Education
No Degree - Nursing
Tri-County Technical College
Pendleton, SCBachelor of Science - Management
Clemson University
Clemson, SC12-2025
High School Diploma -
Easley High School
Easley05-2020
Skills
- Staff training and development
- Store operations
- Marketing and promotions
- Team motivation
- Customer service
- Problem-solving
- Reliable and responsible
- Strong communication and interpersonal skills
Certification
- CNA - Certified Nurse Assistant
Timeline
Account Associate/Intern
State Farm
05.2025 - 08.2025
Lead Retail Associate
Under The Carolina Moon
09.2023 - Current
Head Counselor/ Scheduling
YMCA
09.2018 - 03.2023
No Degree - Nursing
Tri-County Technical College
Bachelor of Science - Management
Clemson University
High School Diploma -
Easley High School