Brooklyn Amble
Moore
Summary
Dynamic customer service professional with a proven track record at Pet Lodge of Reidville, excelling in conflict resolution and fostering customer loyalty. Recognized for attention to detail and effective teamwork, I consistently enhance service processes while ensuring high satisfaction levels. Proficient in transaction processing and committed to reliability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Babysitter
Multiple Families
01.2022 - 2026
- Supervised children's activities and ensured a safe environment during playtime.
- Prepared nutritious meals and snacks, promoting healthy eating habits.
- Assisted with homework support, enhancing children's learning experience.
- Developed engaging games and activities to foster creativity and social skills.
- Communicated positively with children and guardians.
Grocery Clerk
Ingles Supermarket
Duncan, SC
01.2025 - 05.2025
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Stocked shelves efficiently, ensuring products were organized and readily available for customers.
- Operated cash register accurately, processing transactions and managing customer payments effectively.
- Maintained cleanliness of store areas, including aisles and checkout lanes, promoting safety and hygiene standards.
Customer Service Representative
Pet Lodge of Reidville
Reidville, SC
09.2023 - 01.2025
- Assisted customers in selecting appropriate pet care products and services.
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to streamline service processes and improve response times.
- Processed transactions accurately, handling cash and credit payments securely.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
No Degree - Health Sciences
North Greenville University
Tigerville, SCHigh School Diploma -
James F. Byrnes High School
Duncan05-2025
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
Timeline
Grocery Clerk
Ingles Supermarket
01.2025 - 05.2025
Customer Service Representative
Pet Lodge of Reidville
09.2023 - 01.2025
Babysitter
Multiple Families
01.2022 - 2026
No Degree - Health Sciences
North Greenville University
High School Diploma -
James F. Byrnes High School
Sign Language-Intermediate
One year of sign language at a college level. Able to read and sign.