Brooklyn Cheek
Lexington
Summary
Developed key leadership and management skills in fast-paced hospitality environment, focusing on customer satisfaction and team efficiency. Proficient in handling inventory, staff training, and ensuring compliance with health and safety standards. Seeking to leverage these transferrable skills in a new, dynamic field.
Overview
2
2
years of professional experience
Work History
Food and Beverage Supervisor
SSA Group
03.2023 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Food Service Worker
SSA Group
07.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Associate of Applied Science - Business Administration And Management
Midlands Technical College
West Columbia, SC08-2026
Skills
- Staff leadership
- Inventory management
- Food safety compliance
- Production and time sequencing
- Task delegation
- Training Development
Timeline
Food and Beverage Supervisor
SSA Group
03.2023 - Current
Food Service Worker
SSA Group
07.2022 - 03.2023
Associate of Applied Science - Business Administration And Management
Midlands Technical College
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