Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Bryan Kreiser

Lexington

Summary

General Manager with extensive experience at SPINX, specializing in budget management and employee training. Led successful marketing initiatives that increased brand awareness and strengthened customer relationships. Skilled in performance evaluation and staff scheduling, contributing to operational excellence and improved service quality through effective leadership.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

SPINX
Columbia
12.2016 - Current
  • Directed daily operations to ensure smooth workflow and service quality.
  • Managed staff schedules to optimize coverage and efficiency in all shifts.
  • Implemented training programs for new employees to enhance skill development.
  • Oversaw inventory management processes for accurate stock levels and ordering.
  • Coordinated marketing initiatives to increase brand awareness and customer engagement.
  • Evaluated performance metrics to identify areas for operational improvement.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Administered employee discipline through verbal and written warnings.
  • Built and maintained loyal, long-term customer relationships through effective account management.

Education

High School Diploma -

Reading High School
Reading, PA
06-1990

Skills

  • Budget management
  • Inventory control
  • Employee training
  • Marketing strategy
  • Performance evaluation
  • Customer relationship management
  • Staff scheduling
  • Effective communication
  • Team player
  • P&L management

Affiliations

  • I enjoy traveling and exploring different states when I have the time. I love mostly all sports and enjoy some recreational games as well.

Certification

  • I am Food Service certified.

Timeline

General Manager

SPINX
12.2016 - Current

High School Diploma -

Reading High School

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Bryan Kreiser