Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryanna Bonds

Beaufort,SC

Summary

Dynamic customer service professional with experience at Walmart Supercenter, excelling in complaint resolution and active listening. Proven track record of enhancing customer satisfaction and team productivity through effective problem resolution and operational best practices. Committed to delivering exceptional service and fostering positive client relationships.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Parker's Kitchen and Gas Station
03.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Overnight Stocker

Lowe's
02.2024 - 03.2025
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Maintained neat, organized stockroom free of hazards.
  • Safely and securely loaded items to prevent damage during transport.

Cashier

Walmart Supercenter
05.2022 - 12.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

Beaufort High School
Beaufort, SC
05-2024

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Conflict mediation
  • Problem resolution
  • Order processing
  • Customer service
  • Retail sales customer service
  • Active listening

Timeline

Customer Service Representative

Parker's Kitchen and Gas Station
03.2025 - Current

Overnight Stocker

Lowe's
02.2024 - 03.2025

Cashier

Walmart Supercenter
05.2022 - 12.2023

High School Diploma -

Beaufort High School

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Bryanna Bonds