Burton Bridges Jr
Conway
Summary
Resourceful Electrical Sales Associate known for strong problem-solving skills and technical product knowledge. Enhanced customer experience and streamlined inventory management to ensure product availability and satisfaction.
Detail-oriented professional with extensive experience in electrical sales and customer service. Skilled in training new associates and fostering a collaborative environment, leading to improved operational efficiency and customer engagement.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Electrical Sales Associate
Lowes
Scarborough, ME
01.2018 - 11.2023
- Assisted customers in selecting electrical products to meet project needs and specifications.
- Provided technical product knowledge to enhance customer purchasing decisions and satisfaction.
- Managed inventory levels of electrical supplies, ensuring stock availability for customers.
- Trained new associates on product features, installation processes, and customer service protocols.
- Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience in-store.
- Increased customer satisfaction by providing expert advice on electrical products and solutions.
Central Sterile Processing Technician
Maine Medical Center
Scarborough, ME
01.2013 - 12.2017
- Sterilized surgical instruments and equipment using autoclaves and chemical disinfectants.
- Inspected and maintained sterile supplies to ensure compliance with safety standards.
- Trained new staff on sterilization procedures and proper handling of instruments.
- Streamlined workflows to enhance efficiency in processing and distribution of sterile goods.
- Monitored inventory levels, ordering supplies as needed to prevent shortages or delays.
- Fostered a team-oriented environment by actively participating in staff meetings, sharing knowledge with peers, and providing constructive feedback on departmental performance.
Endoscopy Technician
Portland Gastroenterology Associates
Portland, ME
04.2000 - 12.2012
- Operated endoscopic equipment to ensure effective and safe procedures.
- Assisted physicians during endoscopy procedures, maintaining a sterile environment.
- Prepared and sterilized instruments in accordance with infection control protocols.
- Monitored patient vitals throughout procedures, ensuring immediate response to changes.
- Trained new staff on endoscopy protocols and equipment handling procedures.
- Conducted quality assurance checks on equipment, ensuring compliance with safety standards.
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Transferred scopes to appropriate department for repairs and maintenance.
- Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
Power Plant Operator
Central Maine Power
Yarmouth, ME
10.1987 - 12.1999
- Operated and monitored power generation equipment to ensure optimal performance and compliance with safety standards.
- Conducted routine inspections of machinery and systems, identifying issues to maintain operational efficiency.
- Implemented maintenance schedules for generators and auxiliary equipment, enhancing reliability and reducing downtime.
- Trained junior operators on safety protocols and operational procedures, fostering a culture of safety awareness.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Enhanced power plant efficiency by monitoring and adjusting control systems for optimal performance.
- Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
Power Production Specialist
U.S. Air Force Active Duty
San Antonio, TX
08.1983 - 08.1987
- Operated and maintained power generation equipment to ensure continuous energy supply for mission operations.
- Conducted routine inspections and preventive maintenance on electrical systems to enhance operational reliability.
- Developed and implemented safety protocols, improving compliance with federal regulations for energy production.
- Trained junior personnel on power production techniques, fostering skill development and team effectiveness.
Education
No Degree - Electrical Power Production
U.S. Air Force
San Antonio, TX12-1983
Associate of Science - Criminal Justice
Southern Maine Community College
South Portland, ME06-1983
Skills
- Electrical safety awareness
- Client needs assessment
- Sales reporting
- Product demonstration
- Communication proficiency
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Strong communication and interpersonal skills
- Positive customer engagement
- Detail-oriented
- Stock replenishment
Certification
high pressure boiler operators licence
Timeline
Electrical Sales Associate
Lowes
01.2018 - 11.2023
Central Sterile Processing Technician
Maine Medical Center
01.2013 - 12.2017
Endoscopy Technician
Portland Gastroenterology Associates
04.2000 - 12.2012
Power Plant Operator
Central Maine Power
10.1987 - 12.1999
Power Production Specialist
U.S. Air Force Active Duty
08.1983 - 08.1987
No Degree - Electrical Power Production
U.S. Air Force
Associate of Science - Criminal Justice
Southern Maine Community College
Safety Award for fire prevention
Awarded a fire prevention award. Going above and beyond to prevent a fire on a boiler. Prevented loss of equipment by putting myself in harms way to prevent a potential boiler fuel fire.