Byron Wright
Lake City
Summary
Accomplished Retail Banker II and Assistant Manager at TD Bank, adept in branch operations and cash handling, enhanced client portfolios and operational efficiency. Excelled in fraud prevention, fostering positive work environments, and improving transaction accuracy. Demonstrated exceptional customer service and team leadership, contributing significantly to maintaining high ethical standards and compliance.
Overview
12
12
years of professional experience
Work History
Retail Banker II
TD Bank
09.2022 - 07.2024
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
Assistant Manager
TD
09.2018 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Teller
TD Bank
09.2012 - 09.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions prom
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Master of Arts -
Golden Gate Baptist Theological Seminary
Mill Valley, CA05-1999
Bachelor of Arts -
California State University Sacramento
Sacramento, CA05-1986
Skills
- Branch operations
- Cash handling
- Cash handling proficiency
- Fraud prevention
Timeline
Retail Banker II
TD Bank
09.2022 - 07.2024
Assistant Manager
TD
09.2018 - 09.2022
Teller
TD Bank
09.2012 - 09.2018
Master of Arts -
Golden Gate Baptist Theological Seminary
Bachelor of Arts -
California State University Sacramento
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