Caitlin Robbins
Charleston
Summary
Customer-oriented Visual Manager offering over 9 years of experience in retail operations, sales, service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
Work History
Merchandising Team Manager
Belk
North Charleston
05.2025 - Current
- Led merchandising team to implement seasonal product displays.
- Trained staff on merchandising standards and visual presentation.
- Managed incoming shipments and verified accuracy of received goods.
- Collaborated with team members to ensure efficient workflow during peak periods.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Manager | Visual Merchandiser
Free People
Charleston
01.2024 - Current
- Organize engaging front-facing displays to capture customer interest and drive revenue growth.
- Conducted research on current trends in visual merchandising.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.
- Managed inventory levels and product placement to maximize visibility and sales potential.
Store Manager | Social Media Specialist
Vestique
Charleston
01.2021 - 11.2023
- Created, edited, and managed content for various social media platforms including Instagram and TikTok.
- Managed customer service requests through social media channels.
- Maintained relationships with key stakeholders such as influencers or partners.
- Developed strategies to convert followers into leads or sales.
- Developed social media content and scheduled posts to coincide with target audience usage.
District Manager, Store Manager, Assistant Manager
Vestique
Charleston
11.2016 - 11.2023
- Started as Assistant Manager, promoted to Store Manager and then to District Manager where I managed two locations.
- Stocked and replenished merchandise according to store merchandising layouts.
- Supervised and directed all merchandise and shipment processing.
- Recruited, interviewed and hired talented individuals who would bring dynamic sales expertise to the organization.
- Planned and prepared workflow schedules, delegating tasks for 20+ team members based on personal strengths and job knowledge.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
Education
Associate of Arts
Wake Technical Community College
Raleigh, NC05.2018
Skills
- Team Leadership
- Customer Relations
- Goals and Performance
- Store Management
- Training and Development
- POS Systems
- Sales
- Store Operations
- Merchandise presentation
References
References available upon request.
Timeline
Merchandising Team Manager
Belk
05.2025 - Current
Assistant Manager | Visual Merchandiser
Free People
01.2024 - Current
Store Manager | Social Media Specialist
Vestique
01.2021 - 11.2023
District Manager, Store Manager, Assistant Manager
Vestique
11.2016 - 11.2023
Associate of Arts
Wake Technical Community College