Caitlyn Lea
Columbia
Summary
Dynamic and reliable server with a proven track record at Redfire Grill and Steakhouse, delivering exceptional customer service and enhancing dining experiences. Skilled in time management and inventory organization, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. A positive team player committed to maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Server
The Golden Spur
Columbia
08.2025 - Current
- Managed multiple tables simultaneously, ensuring efficient service for all patrons.
- Processed customer food and drink orders accurately and promptly.
- Addressed customer needs proactively to enhance satisfaction.
- Delivered exceptional service to create a welcoming dining experience.
Hostess, Food Runner, Server
Redfire Grill and Steakhouse
Wilmington
04.2022 - Current
- Led host stand operations to ensure efficient customer service flow.
- Responded to customer inquiries and managed phone calls promptly.
- Collaborated with kitchen staff while working expo to enhance service delivery.
- Managed multiple tables simultaneously, maintaining high service standards.
Inventory Associate
Once Upon A Child
Wilmington
05.2021 - 09.2021
- Organized incoming inventory to enhance stock management efficiency.
- Maintained cleanliness and organization of store environment.
- Responded to customer inquiries, providing accurate information.
- Operated cash register, ensuring accurate transactions.
Education
Bachelor's Degree - Mass Communications, Business Management
The University of South Carolina
Columbia, SC09-2028
High School Diploma - International Baccalaureate, honors classes
The John Dickinson School
Wilmington, DE05.2024
Skills
- Attentive and adaptable
- Time management
- Positive and professional
- Exceptional customer service
- Reliable team player
- Calm demeanor
Accomplishments
- Graduated salutatorian with 5.2 GPA.
- Presidents list
- 2024 Delaware Secretary of Education Scholar.
- Published article in an online magazine called TeenInk.
- Editor of high school’s yearbook.
- Editor of high school's literary magazine.
Timeline
Server
The Golden Spur
08.2025 - Current
Hostess, Food Runner, Server
Redfire Grill and Steakhouse
04.2022 - Current
Inventory Associate
Once Upon A Child
05.2021 - 09.2021
Bachelor's Degree - Mass Communications, Business Management
The University of South Carolina
High School Diploma - International Baccalaureate, honors classes
The John Dickinson School
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