Caleb M. Royal
Boiling Springs
Summary
Experienced with managing program operations and delivering impactful results. Utilizes strong project management and leadership skills to drive success. Track record of effective communication and resource optimization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Programing
Cherokee County Family YMCA
08.2024 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
Member Experience Director
Cherokee County Family YMCA
03.2021 - 08.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Membership Director
Summerville Family YMCA
03.2020 - 02.2021
- Direct and oversee membership department including membership staff, membership revenue, corporate memberships
- Built relationships with customers and community to establish long-term business growth
- Organized promotional events and interacted with community to increase sales volume
- Monitored sales team performance, analyzed sales data and reported information to area managers
- Implemented strategic initiatives to drive growth in member acquisition and retention rates.
- Trained and mentored staff on best practices for member support and engagement.
- Track all call and tour membership conversions and report data to Executive team
- Implement Cause Driven Leadership and Listen First strategies among member services and wellness staff
Youth Activities Director
Thornblade Club
06.2019 - 11.2019
- Program and schedule all youth activities at the club, budget for youth activities, engage Thornblade youth and increase member engagement
- Organize events, clubs, and birthday parties for Thornblade juniors
- Provided prospective members and families with tours of the club, course, and amenities
Wellness Coordinator
YMCA of Greater Spartanburg
10.2017 - 06.2019
- Manage wellness staff by scheduling and coordinating floor shifts
- Implement and execute Ready, Set, Move to engage members in the beginning of their membership
- Make phone calls to Spartanburg Regional Physical Therapy patients to offer promotions
- Maintain cleanliness of wellness floor
- Implemented MindBody to assist in personal training scheduling and tracking
- Also served to notify members of Ready, Set, Move appointments
- Implement and oversee the execution of Livestrong at the YMCA
- Schedule all EBHI appointments and classes
Education
Bachelor Of Science - Sport Management Emphasis: Business
North Greenville University
Tigerville, SC05.2018
General Education -
Spartanburg Methodist College
Spartanburg, SC01.2015
Spartanburg High School -
Spartanburg High School
Spartanburg, SC05.2013
Skills
- Scheduling
- Exceptional communication
- Facility management
- Compliance monitoring
- Contract management
- Social media marketing
- Event coordination
- Brand representation
- Volunteer management
- Organizational Leadership/Development
Certification
- Team Leader (working on multi-team)
- Cause Driven Facilitator
- Strength and Conditioning Coach (ACE)
- LiveStrong Instructor
- CPR (Adult, Child, Infant)
- Healthy Heart Ambassador
- Catch Instructor Trainer
Timeline
Director of Programing
Cherokee County Family YMCA
08.2024 - Current
Member Experience Director
Cherokee County Family YMCA
03.2021 - 08.2024
Membership Director
Summerville Family YMCA
03.2020 - 02.2021
Youth Activities Director
Thornblade Club
06.2019 - 11.2019
Wellness Coordinator
YMCA of Greater Spartanburg
10.2017 - 06.2019
General Education -
Spartanburg Methodist College
Spartanburg High School -
Spartanburg High School
- Team Leader (working on multi-team)
- Cause Driven Facilitator
- Strength and Conditioning Coach (ACE)
- LiveStrong Instructor
- CPR (Adult, Child, Infant)
- Healthy Heart Ambassador
- Catch Instructor Trainer
Bachelor Of Science - Sport Management Emphasis: Business
North Greenville University
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