Caleb Reid
Piedmont
Summary
Detail-oriented Field Service Engineer with proven skills in troubleshooting, equipment installation, and customer service management. Committed to enhancing operational efficiency through effective on-site diagnostics and preventive maintenance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Atlas Copco
Greenville, SC
02.2024 - Current
- Conducted on-site diagnostics and troubleshooting for industrial equipment to ensure optimal performance.
- Performed routine maintenance and repairs on pneumatic, mechanical, and electric equipment, enhancing reliability.
- Collaborated with clients to understand technical needs and deliver tailored service solutions.
- Documented service reports accurately, maintaining records of repairs and customer interactions.
- Utilized diagnostic software to analyze equipment failures, leading to effective repair strategies.
- Developed strong relationships with clients, promoting long-term partnerships through exceptional service delivery.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
Explosive Ordnance Disposal Technician
US Army
Variable
02.2020 - 02.2024
- Led explosive ordnance disposal operations, ensuring safety and compliance with military protocols.
- Conducted risk assessments to evaluate threats and determine appropriate response strategies.
- Managed hazardous materials in accordance with environmental regulations and safety standards.
- Prepared detailed reports on EOD missions, documenting procedures, findings, and recommendations for future operations.
- Protected lives and assets through diligent inspections of military installations for explosive threats.
- Maintained peak physical fitness and mental acuity through rigorous training programs, essential for success in high-stress EOD operations.
Hand
Reid Construction
Piedmont, SC
09.2016 - 02.2020
- Operated heavy machinery to execute construction tasks efficiently.
- Collaborated with team members to maintain high safety standards on-site.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Conducted routine inspections of tools and equipment to ensure optimal performance.
- Constructed custom frameworks and structures using advanced carpentry techniques.
- Interpreted blueprints and technical drawings to ensure precise measurements and specifications.
- Performed preventive maintenance on heavy machinery to ensure optimal performance.
Education
High School Diploma -
Palmetto High School
Williamston, SCSkills
- Remote support
- Troubleshooting and repair
- Equipment installation
- On-site support
- Service documentation
- System diagnostics
- Field operations management
- Customer service management
- Mechanical troubleshooting
- Equipment installation and repair
- Performance testing
- Preventive Maintenance
Certification
OSHA 30
NFPA 70E
Timeline
Field Service Engineer
Atlas Copco
02.2024 - Current
Explosive Ordnance Disposal Technician
US Army
02.2020 - 02.2024
Hand
Reid Construction
09.2016 - 02.2020
High School Diploma -
Palmetto High School