Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cameron Friend

Myrtle Beach

Summary

Experienced with team leadership and guest service excellence. Utilizes efficient problem-solving techniques to enhance operational flow. Track record of effective communication and conflict resolution in the workspace.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Floor Manager

Soho Steak and Seafood
06.2024 - Current
  • Supervised daily floor operations to ensure efficient service delivery and guest satisfaction.
  • Trained and mentored staff in customer service standards and operational procedures.
  • Implemented workflow improvements leading to enhanced team performance and productivity.
  • Coordinated with kitchen staff to optimize food preparation and service timing.

Bartender

Soho Steak And Sushi
05.2022 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Server

Soho Steak And Sushi
05.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

General Contractor

Homeworx Inc.
03.2020 - 01.2021
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
  • Implemented operational strategies and effectively built customer and employee loyalty through consistency in work and transparency of purpose.

Server

Southern Pancake House
05.2018 - 08.2019
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Busser

Angelo's Pizza, Steak And Spaghetti
09.2017 - 03.2018
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.

Lifeguard

Sands Resorts
06.2016 - 08.2017
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

Bachelor of Arts - Political Science

The Citadel
Charleston, SC

Skills

  • Leadership
  • Conflict Resolution
  • Team Development
  • Public Speaking
  • Interpersonal Communication

Certification

Sensitivity and Awareness Training (February 2022)

Conflict Resolution Training (March 2021)

Timeline

Restaurant Floor Manager

Soho Steak and Seafood
06.2024 - Current

Bartender

Soho Steak And Sushi
05.2022 - Current

Server

Soho Steak And Sushi
05.2021 - Current

General Contractor

Homeworx Inc.
03.2020 - 01.2021

Server

Southern Pancake House
05.2018 - 08.2019

Busser

Angelo's Pizza, Steak And Spaghetti
09.2017 - 03.2018

Lifeguard

Sands Resorts
06.2016 - 08.2017

Bachelor of Arts - Political Science

The Citadel

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Cameron Friend