Cameron MacDonald
Columbia
Summary
Dynamic Shift Leader with a proven track record at Bruster's Real Ice Cream, adept in elevating customer experiences and leading teams to excellence. Excelled in managing financial transactions and fostering a culture of teamwork and productivity. Demonstrated expertise in food safety and customer service, significantly enhancing operational efficiency and workplace morale.
Overview
2
2
years of professional experience
Work History
Shift Leader
Bruster's Real Ice Cream
06.2022 - 08.2024
- Supervised daily operations of the store during shifts, ensuring smooth service and customer satisfaction.
- Trained and led a team of [number] employees, ensuring adherence to company policies and maintaining a positive work environment.
- Provided excellent customer service, addressing customer concerns and ensuring a welcoming atmosphere.
- Managed cash register, handled transactions, and maintained accurate financial records.
- Ensured strict adherence to food safety standards, maintaining cleanliness and hygiene in all areas.
- Assisted with inventory management, ensuring stock was properly rotated and restocked.
Education
Sport And Entertainment Management - Sport And Fitness Management
University of South Carolina
Columbia, SC05-2027
Skills
- Customer Service: Strong ability to interact with customers, resolve issues, and ensure a positive experience
- Leadership: Experience leading and motivating a team, with a focus on teamwork and productivity
- Cash Handling: Proficient in managing financial transactions, balancing registers, and ensuring accurate cash flow
- Food Safety: Knowledge of food safety protocols, including handling, storing, and preparing food in compliance with regulations
- Communication: Effective verbal and written communication skills, ensuring clear interaction with both customers and team members
Timeline
Shift Leader
Bruster's Real Ice Cream
06.2022 - 08.2024
Sport And Entertainment Management - Sport And Fitness Management
University of South Carolina
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