Candace Harger
Heath Springs
Summary
Committed accounting professional with excellent work ethic seeking a position with a local company that encourages professional growth and development
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
AirTight FaciliTech
04.2024 - Current
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Conducted market analysis for informed decision-making and resource allocation.
- Conducted process audits to identify areas for improvement and implemented best practices.
- Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Senior Office Manager
AirTight FaciliTech
05.2023 - 04.2024
- Streamlined office operations by implementing efficient management systems and processes.
- Oversaw expense tracking processes to maintain accurate financial records while identifying areas for potential savings or budget adjustments as needed.
- Organized staff training programs to ensure continuous professional development of the team while staying updated on industry trends and best practices.
- Reduced operational costs with meticulous budget planning, monitoring, and resource allocation.
- Implemented new software solutions that increased overall office efficiency and productivity levels.
- Optimized office space utilization by reorganizing workspaces for better efficiency and collaboration.
- Boosted team morale and engagement through regular feedback, recognition programs, and team-building activities.
- Assisted in the development of internal policies that fostered a positive work environment centered around inclusivity, diversity, and professionalism.
- Managed the resolution of any conflicts or employee concerns promptly, resulting in a more harmonious work environment and higher overall job satisfaction rates.
- Coordinated logistics for events and meetings to ensure seamless execution without any glitches or delays.
- Maintained an organized filing system for easy access to critical documents and streamlined record-keeping practices.
- Facilitated the hiring process by conducting interviews, selecting suitable candidates, and onboarding new employees effectively.
- Served as a liaison between upper management and staff members ensuring clear communication of goals, expectations, and policy changes throughout the organization.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Coordinated office events, seminars and meetings for staff and clients.
- Completed bi-weekly payroll for [Number] employees.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Accounting and Human Resources Manager
AirTight FaciliTech
03.2017 - 05.2023
- Established comprehensive HR policies to ensure legal compliance.
- Improved overall talent pool by implementing structured recruitment processes.
- Conducted audits of HR practices to identify areas for improvement.
- Developed coaching programs for underperforming employees to enhance productivity.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Accounting Manager
AirTight FaciliTech
11.2013 - 03.2017
- Produced accurate financial reports by implementing streamlined reporting processes.
- Conducted performance evaluations for continuous team improvement.
- Revised budget strategies to adapt to changing economic conditions.
- Created annual budgets by analyzing historical data and market trends.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
- Conducted detailed variance analyses to identify areas of improvement in financial performance.
- Assisted executive management in making informed business decisions with accurate ad-hoc financial analysis as needed.
- Facilitated culture of continuous improvement, encouraging team members to suggest and implement process enhancements.
- Led migration to new financial system, ensuring seamless transition with minimal downtime.
- Contributed to successful external audits, preparing all necessary documentation and facilitating auditor inquiries.
- Oversaw payroll processing, ensuring accuracy and timely distribution of employee payments.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- A/P
- A/R
- Bank Recs
- Insurance - Health, Dental, Life, AD&D, Cancer, STD, LTD – Claims
- Payroll Processing
- Corporate 401K Consolidation
- Phones
- Employee apps, background checks, drug screening, all hiring information
- Month End Reporting
- Vacation
- Vendor Credit Apps
- Corporate consolidation with Sister Companies (6)
- Terminations
- Service Calls
- Sales Tax
- Obtain and maintain a thorough understanding of the financial reporting and general ledger structure
- Ensure an accurate and timely monthly, quarterly and year end close
- Ensure the timely reporting of all monthly financial information
- Assist the CFO with ensuring the accurate and timely processing of reverse positive pay transactions
- Ensure the monthly and quarterly Bank Compliance activities are performed in a timely and accurate manner
- Support budget and forecasting activities
- Collaborate with the CFO, president, and department managers to support overall department goals and objectives
- Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
- Advises staff regarding the handling of non-routine reporting transactions
- Work with the Controller to ensure a clean and timely year end audit
- Supervise the general ledger group to ensure all financial reporting deadlines are met
- Assist in development and implementation of new procedures and features to enhance the workflow of the department
- Provide training to new and existing staff as needed
- Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc
- Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff
- Support Controller with special projects and workflow process improvements
- Account reconciliation and analysis: Prepaid Expenses, Deposits, Accrued Expenses, Investments, Capital Leases, Members Equity, Inter-company balances
- Journal Entries including maintenance of recurring journal entries and allocations
- Coordinate the monthly book close
- Plan, coordinate and execute annual financial audit
- Assist in the compilation of information for the Company’s annual tax returns
- Develop and implement policies and procedures with emphasis on internal controls
Accountant Manager
Wood Designs
02.2013 - 06.2013
- Coordinated weekly payroll functions for 90+ employees, including maintenance of vacation hour records and the company’s disciplinary points system
- Quickly learned responsibilities in a fast-paced environment with little training
- Assumed expanded responsibilities and displayed mandatory ability to multi-task while working both independently and in groups
- Completed paperwork for new hires/terminated employees along with all other tasks necessary to maintain complete and accurate employee records including injuries/workers compensation
- Oversaw the timely, accurate processing of A/P invoices and payment transactions
- Ensured accurate and compliant A/P and A/R records in accordance with company policies and government regulations
- Processed all methods of payment from customers including checks, credit cards, and wire transfers
- Administered accurate customer credit/debit memos and NSF transactions
- Completed daily deposits ranging from $1k to $150k
- Resolved months of backlogged work, restored order, consistency and organization to processes/records in disarray, researched and solved billing issues and corrected invoicing and journal entry errors that had previously been missed
- Operated financial computer system and furnished company executives with receivable/liability summaries and cash flow reports that were consistently praised for their accuracy, user-friendliness and timeliness
- Completed credit applications and setup all new customer and vendor accounts
- Developed and implemented a revised, efficient process for inventory management
- Generated all vendor purchase orders and worked directly with vendors to ensure prompt and accurate delivery of orders while managing positive vendor/supplier relations
- Offered superior customer service, working with many individuals both in and outside of the company
- Completed monthly bank account reconciliation and all necessary journal entries
- Improved relationships with factory employees by implementing an open-door policy and addressing any issues that arose promptly
Manager and Bookkeeper
Two Social Butterflies
04.2010 - 02.2013
- Managed retail store in an effective and efficient manner
- Created and maintained customer relationships by implementing superior customer service and communicating in a proficient manner
- Maintained sufficient retail records through the use of Microsoft Excel and Quickbooks
- Generated and sustained organized files and records in order to create efficient operations
Part-Time Office Assistant
Fort Mill Motor Co.
02.2008 - 02.2013
- Assisted in several aspects of inventory maintenance including working with SCDMV to acquire tags, titles and assist customers with registrations
- Maintained vehicle inventory for online sales and marketing through company web services
Part-Time Administrator Assistant
Summit Services
06.2012 - 12.2012
- Maintained organized and accurate project information by filing, scanning and saving documents for the Construction Materials Testing Department, Engineering and Land Services
- Created a friendly environment that welcomed the ideas of other employees in order to maintain a balance between field work and office administration
- Worked with other staff members to effectively maintain accounts receivables, accounts payables, payroll, and other financial information
Bookkeeper
It’s So Personal
11.2009 - 03.2012
- Managed financial accounts in Quickbooks to ensure accuracy in shipping and receiving of store inventory
- Communicated with retail customers to ensure customer satisfaction with orders and placement
Assistant Manager
Birds of a Feather Boutique
07.2008 - 04.2010
- Responsible for operating business in an effective and efficient manner
- Increased sales revenue by marketing, promoting and interacting with customers
- Developed an innovative inventory control system in excel database
Education
Master of Business Administration - Accounting
Winthrop University
Rock Hill, SC12.2012
Bachelor of Science - Business Administration – Accounting
Winthrop University
Rock Hill, SC05.2011
Skills
- Experienced in QuickBooks Software
- Proficient in Microsoft Word
- Advanced Excel Skills
- Access
- Presentation Design
- Skilled in Microsoft 365 Tools
- Service Excellence
- Workflow Efficiency
- MAAS360
- Great Plains – WennSoft
Activities
- Winthrop Investment Club Member, 2009-2012
- St. Jude’s Partner In Hope, 2008-Present
- Ronald McDonald House Volunteer, 2009-Present
- AICPA- Student Member, 2010-Present
Coursework
- Auditing Principles and Procedures
- Introduction To Tax
- Principals of Finance
- Principles of Accounting
- Accounting for Business Decisions I & II
- Financial Accounting
- Introduction to Taxes
- Advanced Cost Accounting
- Business Communications
- Information Systems
- Micro and Macro Economics
- Business Law
Certification
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
- OSHA Certified
- Professional in Human Resources (PHR) - HR Certification Institute.
Timeline
Operations Manager
AirTight FaciliTech
04.2024 - Current
Senior Office Manager
AirTight FaciliTech
05.2023 - 04.2024
Accounting and Human Resources Manager
AirTight FaciliTech
03.2017 - 05.2023
Accounting Manager
AirTight FaciliTech
11.2013 - 03.2017
Accountant Manager
Wood Designs
02.2013 - 06.2013
Part-Time Administrator Assistant
Summit Services
06.2012 - 12.2012
Manager and Bookkeeper
Two Social Butterflies
04.2010 - 02.2013
Bookkeeper
It’s So Personal
11.2009 - 03.2012
Assistant Manager
Birds of a Feather Boutique
07.2008 - 04.2010
Part-Time Office Assistant
Fort Mill Motor Co.
02.2008 - 02.2013
Bachelor of Science - Business Administration – Accounting
Winthrop University
Master of Business Administration - Accounting
Winthrop University
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