Open To Work
Candice Torbit
Rock Hill
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at Cambria Hotel. Proven ability to resolve conflicts and enhance guest satisfaction through effective communication. Skilled in POS systems and multitasking, consistently achieving operational excellence and fostering a collaborative work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Cambria Hotel
Fort Mill
03.2024 - Current
- Delivered excellent first impressions through professional check-in/check-out service, enhancing guest experience
- Managed high-volume guest interactions, ensuring efficient handling of calls, reservations, and service requests
- Resolved customer concerns quickly, contributing to guest satisfaction and loyalty
- Coordinated with housekeeping staff and internal teams to ensure seamless hotel operations
- Maintain accurate guest records and billing information
Freight Team Associate (Part-Time, Third Shift)
Home Depot
Rock Hill
06.2025 - 04.2026
- Loaded and unloaded freight while adhering to safety protocols to minimize risks
- Stocked and organized inventory to ensure timely availability during overnight operations
- Collaborated with team to meet stocking deadlines
- Maintained clean and organized workspace to support efficient workflow
Alarm Monitoring Specialist
CPI Security
Charlotte
01.2022 - 05.2024
- Monitored alarm systems, responding promptly to emergencies to ensure safety
- Coordinated communication between emergency responders and customers during critical situations to facilitate effective resolutions
- Facilitated customer interactions with a calm demeanor to enhance satisfaction
- Handled inbound calls, providing technical troubleshooting to resolve issues efficiently
Third Shift Manager (Promoted from Clerk)
QuikTrip
Rock Hill
08.2017 - 08.2022
- Managed overnight operations and supervised staff
- Trained and mentored employees, upholding high service standards and fostering team development
- Delegated tasks to staff and monitored operational duties to ensure timely completion
- Managed cash handling and reporting processes to ensure accuracy and compliance
Education
Bachelor of Liberal Arts (Online) - Psychology & Early Childhood Development
Southern New Hampshire University
New Hampshire, OH06-2030
High School Diploma - Early Graduate
Rock Hill High School
Rock Hill, SC06-2015
Esthetician License -
Kenneth Shuler School of Cosmetology
Rock Hill, SCSkills
- Front desk operations
- Customer Service
- Sales Support
- POS Systems
- Multitasking
- Problem Solving
- Conflict Resolution
- Team Leadership
- Communication
Certification
- Intuit Tax Preparer Certification, 2025
- ServSafe Alcohol Certification
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Freight Team Associate (Part-Time, Third Shift)
Home Depot
06.2025 - 04.2026
Front Desk Associate
Cambria Hotel
03.2024 - Current
Alarm Monitoring Specialist
CPI Security
01.2022 - 05.2024
Third Shift Manager (Promoted from Clerk)
QuikTrip
08.2017 - 08.2022
Bachelor of Liberal Arts (Online) - Psychology & Early Childhood Development
Southern New Hampshire University
High School Diploma - Early Graduate
Rock Hill High School
Esthetician License -
Kenneth Shuler School of Cosmetology