Summary
Overview
Work History
Education
Skills
Timeline
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Candice Watkins

Columbia

Summary

Dynamic Administrative Support Specialist with a proven track record at the Department of Social Services, excelling in safeguarding sensitive information and streamlining processes. Recognized for exceptional attention to detail and strong organizational skills, effectively minimizing documentation errors while enhancing team collaboration and customer service.

Overview

17
17
years of professional experience

Work History

Administrative Support Specialist

Department of Social Services
07.2024 - Current
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
  • Worked with large data files through central backbone administrative system.
  • Streamlined work order process, reducing time spent on administrative tasks.
  • Handle case sensitive files such as physical, sexual, and fatality cases.

Account Representative

Page & Jones
09.2022 - 02.2024

• Provide international clearances for aircraft

• Maintain relationships with carriers such as Fedex, DHL, and etc Creating and distributing paperwork and documentation, as required by industry standards

• Identifying the market value of goods or services and advising sellers accordingly.


Front Desk Medical Receptionist

Mary Mahoney Community Health Center
08.2020 - 04.2022

• Called patients to confirm scheduled appointments and obtain additional details

• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments

• Retrieved faxes and uploaded documents to patient charts to assist clinical staff

• Handled correspondence, managed files and performed other clerical duties for office staff

• Followed infection control procedures to protect patients and staff in waiting area

• Protected patients by observing strict HIPAA guidelines Answered multi-line phone system and directed callers to requested personnel and departments

• Greeted each patient pleasantly and registration desk sheet for easy sign-in

• Trained new staff on office procedures, insurance processes and medical terminology

CSR

Daher
10.2019 - 07.2020

• Communicate with Coordinators via email and telephone

• Check the adequacy between goods and documents • Keep work area clean and tidy Check that all materials are scanned to the appropriate line during the required time frame

• Basic office equipment

• Strong organizational skills Must wear safety equipment, i.e.: safety glasses, hearing protection, steel-toed boots and other PPE as required by specific jobs

• Transport materials throughout aerospace plant on certain machinery

• Troubleshot shortages and overages to support quality control efforts.

Dipatcher

Collins Aerospace Systems
01.2019 - 10.2019

• Conduct inventory on parts and review for damage

• Deliver kits to assemblers in a timely manner

• Open and verify various suppliers packing slips

• Assist in shipping and receiving prn

• Maintain visible awareness

• Maintain strict adherence to safety rules and regulations

• Transport materials throughout aerospace plant Monitored dispatch board and adjusted call priorities regularly based on caller needs

• Managed daily delivery and work schedules to maximize coverage.

Human Resource Specialist

Alabama Army National Guard
11.2007 - 12.2017

•Directed logistical training procedures in accordance with military regulations

• Operated and maintained equipment worth $25,000+

• Updated and filed confidential records and forms

• Maintained communication equipment Track and file administrative paperwork and placed them in designated areas

• Review disciplinary and other adverse actions and made recommendations

• Planned and briefed personnel on missions

• Phone, Fax, Email information to soldiers Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Education

High School Diploma -

Foley High School
Foley
05-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Computer skills
  • Organizational skills
  • Telephone reception
  • File organization
  • Verbal communication

Timeline

Administrative Support Specialist

Department of Social Services
07.2024 - Current

Account Representative

Page & Jones
09.2022 - 02.2024

Front Desk Medical Receptionist

Mary Mahoney Community Health Center
08.2020 - 04.2022

CSR

Daher
10.2019 - 07.2020

Dipatcher

Collins Aerospace Systems
01.2019 - 10.2019

Human Resource Specialist

Alabama Army National Guard
11.2007 - 12.2017

High School Diploma -

Foley High School
Candice Watkins