Cara Hemingway
Myrtle Beach
Summary
Capable and driven pharmacy technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Proven track record in relationship-building and multitasking skills. Successful in delivering, and committed to maintaining high-quality and control standards. Dedicated to customer service with extensive experience directly working with the public. Solid team player with outgoing, positive demeanor, motivated to maintain customer satisfaction and contribute to company success. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Wyndham Vacation Ownership
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Pharmacy Technician
CVS Pharmacy
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Seasonal Retail Assistant
Dayton House Resort, Myrtle Beach, SC
06.2021 - 08.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Communicated orders to management for inventory purposes.
- Managed efficient cash register operations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Seasonal Sales Assistant
Angela's Frozen Lemonade
06.2020 - 08.2022
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed efficient cash register operations.
Restaurant Hostess
Carrabba's Restaurant
02.2021 - 06.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC06.2022
Skills
- Problem-solving skills
- Team Collaboration
- Patient confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Processing payments
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- POS System Operation
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Sales Representative
Wyndham Vacation Ownership
05.2024 - Current
Pharmacy Technician
CVS Pharmacy
04.2023 - Current
Seasonal Retail Assistant
Dayton House Resort, Myrtle Beach, SC
06.2021 - 08.2022
Restaurant Hostess
Carrabba's Restaurant
02.2021 - 06.2022
Seasonal Sales Assistant
Angela's Frozen Lemonade
06.2020 - 08.2022
High School Diploma -
Myrtle Beach High School
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