Carla Moore
Columbia
Summary
Friendly, reliable, and organized professional with experience in customer service, team leadership, and youth mentorship. Proven ability to manage fast-paced environments, support daily operations, and deliver exceptional service. Strong communication skills and a positive, energetic attitude.
Overview
2
2
years of professional experience
Work History
Receptionist
Kim Nyguen
Columbia
08.2024 - Current
- Greeted clients, answered phone calls, and scheduled appointments using salon software
- Managed front desk operations, maintained a clean and organized reception area
- Processed payments and maintained accurate client records
- Promoted services and upsold products to enhance customer experience
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Camp Counselor
Bethel Christian Camp
Columbia
06.2024 - 08.2025
- Supervised and mentored groups of 10–15 children aged 8–12 in daily camp activities
- Led games, team-building exercises, arts and crafts, and outdoor adventures
- Ensured camper safety and promoted a fun, inclusive, and respectful environment
- Communicated effectively with campers, staff, and parents to ensure a positive camp experience
Shift Leader
PDQ Restaurant
Columbia
05.2023 - 03.2024
- Supervised team members during peak hours, ensuring smooth workflow and top-quality service.
- Trained new staff, delegated tasks, and motivated team to meet sales and cleanliness goals.
- Assisted in inventory management and daily reconciliation of sales and labor reports.
- Handled customer complaints with professionalism, resolving issues promptly.
Skills
- Customer Service & Communication
- Leadership & Team Coordination
- Conflict Resolution
- Scheduling & Appointment Management
- Cash Handling & POS Systems
- Time Management
Timeline
Receptionist
Kim Nyguen
08.2024 - Current
Camp Counselor
Bethel Christian Camp
06.2024 - 08.2025
Shift Leader
PDQ Restaurant
05.2023 - 03.2024