Carlos Alegria
Florence
Summary
Dynamic Account Manager with a proven track record at Kelly Services, excelling in client relations and problem-solving. Spearheaded projects that enhanced sales opportunities and implemented workforce training programs, driving operational excellence. Adept at cost control and fostering a culture of continuous improvement, consistently achieving targets and enhancing service quality.
Overview
12
12
years of professional experience
Work History
Account Manager
Kelly Services
03.2021 - Current
- Stayed current on company offerings and industry trends
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Oversaw 4 customer sites
- Managed onsite staff as well as recruiters
- Complied with policies and quality standards to maintain consistency in quality of services.
- Resolved complex problems to positively impact sales and business direction.
- Lead for various projects and value stream
- Conducted quarterly business reviews with customers.
Continuous Improvement Manager
R.S Hanline
12.2019 - 01.2021
- Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
- Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
- Developed Continuous Improvement/Lean production training programs for onsite implementation.
- Implemented lean production methods to reduce waste of produce.
- Led efforts in analysis and design of more cost-effective processing technology to improve current food manufacturing systems.
- Worked with multiple departments to foster continuous improvement culture.
- Lead automation projects throughout the plant.
- Redzone site lead.
Production Supervisor
R.S Hanline
01.2013 - 12.2019
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Achieved on-time shipments goals.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Established clear priorities and production quality standards.
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed team of 60 production associates, overseeing productive production processes and meeting all deadlines.
- Implemented policies and standard operating procedures for continuous improvement.
Education
Bachelor of Accounting - Accounting
Tiffin University
Tiffin, OH05-2010
High School Diploma -
Buckeye Central
New Washington, OH05-2005
Skills
- Creative solutions
- Problem Solver
- Workforce training
- Project development
- Cost control
- Staff management
- Coaching and mentoring
- Root-cause analysis
- Budget control
- Client relations
- Processes and procedures
Accomplishments
2023 President's Club Winner
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Kelly Services
03.2021 - Current
Continuous Improvement Manager
R.S Hanline
12.2019 - 01.2021
Production Supervisor
R.S Hanline
01.2013 - 12.2019
Bachelor of Accounting - Accounting
Tiffin University
High School Diploma -
Buckeye Central
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