Summary
Overview
Work History
Education
Skills
Accomplishments
Play Foot boll and practice sports.
Timeline
Generic

Carlos Hernandez Rodriguez

Santee

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Store Manager

Northgate Markets
02.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed and implemented successful staff incentive programs to motivate employees.

Meat Department Manager

Northgate Markets
08.2013 - 10.2017
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
  • Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
  • Trained new employees on handling, safety and stocking procedures.

Education

No Degree - Accounting Technology And Bookkeeping

Universidad De Guadalajara
CUCEA

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Store Opening and Closing
  • Team Leadership
  • Friendly and Positive
  • Team leadership and coaching
  • Store Merchandising
  • Inventory Management
  • Cash Management
  • Retail Inventory Management
  • Shift Scheduling
  • Inventory Control
  • Recruitment and hiring
  • Team Building and Leadership
  • Budget Administration

Accomplishments

  • Increased sales by coaching department managers on new merchandising standards.
  • Exceeded monthly store sales goals months in a row.
  • Managed a store that exceeded company expectations in every category during the quarter.

Play Foot boll and practice sports.

Me gusta ir al paque a jugar Footboll despues del trabajo y hacer deporte todos los dias.

Timeline

Store Manager

Northgate Markets
02.2020 - Current

Meat Department Manager

Northgate Markets
08.2013 - 10.2017

No Degree - Accounting Technology And Bookkeeping

Universidad De Guadalajara
Carlos Hernandez Rodriguez