Manager/Supervisor with over 16 years of experience in providing and maintaining quality service.
Results: Employee of the Year for two multi-million-dollar companies.
Productive: Maintain and increase efficiency in my department
Overview
23
23
years of professional experience
Work History
Set Up/Production Supervisor
Mccall Farms
Effingham
05.2021 - Current
Implemented best practices for equipment operation and maintenance procedures.
Supervised daily production activities to ensure efficient workflow and quality standards.
Communicated with staff to resolve any production-related issues quickly.
Conducted regular inspections of work areas for compliance with safety regulations.
Trained new staff on production processes and procedures.
Performed regular quality checks throughout the production process to ensure customer specifications were met.
Communicated effectively with other departments to ensure smooth workflow from start to finish.
Assisted with troubleshooting equipment malfunctions or operational problems as needed.
Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Observed and monitored utilization of equipment.
Owner/Operator/Technician
Affordable Pest Solutions LLC
Florence
10.2014 - 01.2020
Inspected residential and commercial properties for pest infestations and damage.
Applied appropriate pest control treatments using safety protocols and equipment.
Educated clients on pest prevention strategies and maintenance practices.
Maintained detailed service records and documented treatment procedures accurately.
Conducted follow-up visits to monitor effectiveness of pest control measures implemented.
Responded promptly to client inquiries regarding pest issues and service options.
Complied with local regulations and industry standards for pest management practices.
Adapted quickly to changing conditions in order to meet customer demands.
Advise customers on preventive measures to reduce future pest problems.
Respond promptly to customer inquiries about pest problems or concerns.
Help maintain a clean working environment free from debris that could attract unwanted pests.
Keep accurate records of service visits, materials used, and customer feedback.
Conduct inspections to identify pest infestations and determine appropriate treatment plan.
Ensure that all chemicals are stored safely and securely when not in use.
Organize work schedule according to client needs while minimizing travel time between appointments.
Set up bait stations around buildings to attract and control rodent populations.
Provide detailed reports of services performed including recommendations for continued protection against pests.
Inspect areas where pests might enter building structures such as doors, windows, vents.
Educate clients on the importance of regular maintenance programs for controlling pests.
Perform routine pest control treatments on residential and commercial properties.
Identify potential health hazards posed by infestations of insects or rodents.
Monitor traps for rodents and other pests as needed.
Understand the biology of various species of insects and rodents in order to develop effective strategies for eliminating them.
Repair structural damage caused by pests such as termites or carpenter ants.
Attended training sessions regularly in order to stay up-to-date on industry best practices.
Mix, measure, and apply pesticides according to label instructions and safety regulations.
Maintain a valid driver's license with an acceptable driving record according to company policy.
Attend required training sessions related to the safe application of pesticides.
Clean equipment after use in accordance with safety guidelines.
Assist with administrative tasks related to scheduling appointments, invoicing customers.
Responded promptly to emergency calls from clients requiring immediate attention.
Follow proper safety protocols when handling hazardous materials such as insecticides or herbicides.
Followed all company protocols when applying pesticides on the inside and outside of structures.
Applied pesticides and other control strategies to manage pests.
Maintained knowledge and adhered to state rules and regulations.
Set mechanical traps, baits, and glue boards to remove pests from interior areas.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
Identified pest issues, placed traps and bait and removed dead pests after extermination.
Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
Inspected buildings and facilities to determine appropriate pest control measures.
Utilized appropriate protective gear and equipment during application.
Inspected facilities to determine infestation source and appropriate treatment.
Recognized for consistent quality service and efficiency.
Met with customers at residences and places of business to check on pest and rodent situations.
Identified infestations and isolated sources with physical inspections of premises.
Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
Fostered customer safety by cleaning and removing pesticides after application.
Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
Assessed the severity of pest infestations to determine the best course of action for eradication.
Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
Utilized Integrated Pest Management (IPM) strategies to minimize the environmental impact of pest control measures.
Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
Conducted thorough inspections of residential and commercial properties to identify signs of pests and potential entry points.
Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
Participated in ongoing training to stay current with new pest control techniques and safety protocols.
Coordinated with property owners and managers to schedule treatments at convenient times.
Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
Worked independently to manage daily schedules and route planning efficiently.
Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
Educated clients on pests and methods of removal.
Reviewed reports on pest-ridden areas and determined appropriate course of treatment.
Determined maintenance services costs, noting details in client reports.
QA Manager of Multi Housing/Bedbugs
Gregory Pest Solutions
Greenville
06.2009 - 09.2014
Supervised pest control technicians to ensure compliance with safety regulations.
Coordinated pest management schedules for residential and commercial properties.
Trained new staff on pest identification and treatment protocols.
Conducted regular inspections to assess pest issues and recommend solutions.
Managed inventory of pest control supplies and equipment for efficient operations.
Developed training materials on best practices in pest control techniques.
Collaborated with clients to address concerns and provide expert advice.
Maintained accurate records of treatments, inspections, and service calls.
Identified pest issues, placed traps and bait and removed dead pests after extermination.
Fostered customer safety by cleaning and removing pesticides after application.
Modeled high-quality customer service to team of professionals employees.
Inspected properties for signs of infestations or potential problems with pests.
Coordinated with other departments to ensure that all necessary safety protocols were followed when treating a property.
Conducted regular maintenance on equipment used for pest control operations.
Performed periodic quality assurance checks on completed jobs.
Created and maintained detailed records of all pest control treatments, including the type of pests treated and the chemicals used.
Reviewed treatment plans developed by technicians prior to implementation.
Developed strategies to reduce infestation levels in residential and commercial buildings.
Maintained inventory levels of chemicals, traps, baits, and other supplies needed for pest control operations.
Advised clients on sanitation practices which help minimize chances of future infestations.
Researched new methods and products for controlling pests in an environmentally friendly manner.
Provided customers with information regarding preventative measures they can take to reduce future infestations.
Ensured compliance with local laws governing pesticide use by obtaining licenses as required.
Reported any issues or complaints related to pest control services to management immediately.
Recommended appropriate extermination methods based on individual customer needs and situation.
Trained new employees in proper safety procedures for handling hazardous materials.
Scheduled preventive maintenance visits for clients on a monthly basis.
Monitored areas to assess the effectiveness of pest control measures taken.
Responded quickly and efficiently to customer inquiries regarding pest problems.
Directed the activities of pest control workers to ensure efficient and safe completion of job duties.
Investigated reports of possible insect activity at client locations.
Assisted in preparing bids for contracts related to pest control services.
Followed all company protocols when applying pesticides on the inside and outside of structures.
Applied pesticides and other control strategies to manage pests.
Maintained knowledge and adhered to state rules and regulations.
Set mechanical traps, baits, and glue boards to remove pests from interior areas.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
Utilized appropriate protective gear and equipment during application.
Recognized for consistent quality service and efficiency.
Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
Met with customers at residences and places of business to check on pest and rodent situations.
Identified infestations and isolated sources with physical inspections of premises.
Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
Identified opportunities for additional services and provided clients with recommendations for further pest protection.
Worked independently to manage daily schedules and route planning efficiently.
Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
Assessed the severity of pest infestations to determine the best course of action for eradication.
Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
Utilized Integrated Pest Management (IPM) strategies to minimize the environmental impact of pest control measures.
Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
Participated in ongoing training to stay current with new pest control techniques and safety protocols.
Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
Coordinated with property owners and managers to schedule treatments at convenient times.
Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
Delegated work to staff, setting priorities and goals.
Monitored project progress to enforce adherence to deadlines and quality standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Established and enforced procedures and work standards, promoting team performance and safety.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Communicated with current and prospective customers regarding services and pricing.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Kept detailed progress records to hit strict deadlines and adjust plans.
Certified Pest Control Technician
Assured Environments
New York
08.2002 - 05.2009
Inspected residential and commercial properties for pest infestations and damage.
Applied appropriate pest control treatments using safety protocols and equipment.
Educated clients on pest prevention strategies and maintenance practices.
Maintained detailed service records and documented treatment procedures accurately.
Collaborated with team members to improve service efficiency and client satisfaction.
Conducted follow-up visits to monitor effectiveness of pest control measures implemented.
Responded promptly to client inquiries regarding pest issues and service options.
Complied with local regulations and industry standards for pest management practices.
Adapted quickly to changing conditions in order to meet customer demands.
Advise customers on preventive measures to reduce future pest problems.
Respond promptly to customer inquiries about pest problems or concerns.
Help maintain a clean working environment free from debris that could attract unwanted pests.
Keep accurate records of service visits, materials used, and customer feedback.
Conduct inspections to identify pest infestations and determine appropriate treatment plan.
Ensure that all chemicals are stored safely and securely when not in use.
Organize work schedule according to client needs while minimizing travel time between appointments.
Set up bait stations around buildings to attract and control rodent populations.
Provide detailed reports of services performed including recommendations for continued protection against pests.
Inspect areas where pests might enter building structures such as doors, windows, vents.
Educate clients on the importance of regular maintenance programs for controlling pests.
Perform routine pest control treatments on residential and commercial properties.
Identify potential health hazards posed by infestations of insects or rodents.
Monitor traps for rodents and other pests as needed.
Understand the biology of various species of insects and rodents in order to develop effective strategies for eliminating them.
Repair structural damage caused by pests such as termites or carpenter ants.
Attended training sessions regularly in order to stay up-to-date on industry best practices.
Mix, measure, and apply pesticides according to label instructions and safety regulations.
Maintain a valid driver's license with an acceptable driving record according to company policy.
Attend required training sessions related to the safe application of pesticides.
Clean equipment after use in accordance with safety guidelines.
Assist with administrative tasks related to scheduling appointments, invoicing customers.
Responded promptly to emergency calls from clients requiring immediate attention.
Follow proper safety protocols when handling hazardous materials such as insecticides or herbicides.
Followed all company protocols when applying pesticides on the inside and outside of structures.
Applied pesticides and other control strategies to manage pests.
Maintained knowledge and adhered to state rules and regulations.
Set mechanical traps, baits, and glue boards to remove pests from interior areas.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
Identified pest issues, placed traps and bait and removed dead pests after extermination.
Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
Inspected buildings and facilities to determine appropriate pest control measures.
Utilized appropriate protective gear and equipment during application.
Inspected facilities to determine infestation source and appropriate treatment.
Recognized for consistent quality service and efficiency.
Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
Met with customers at residences and places of business to check on pest and rodent situations.
Identified infestations and isolated sources with physical inspections of premises.
Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
Fostered customer safety by cleaning and removing pesticides after application.
Identified opportunities for additional services and provided clients with recommendations for further pest protection.
Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
Assessed the severity of pest infestations to determine the best course of action for eradication.
Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
Utilized Integrated Pest Management (IPM) strategies to minimize the environmental impact of pest control measures.
Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
Collaborated with sales teams to provide estimates and recommendations for pest control services.
Conducted thorough inspections of residential and commercial properties to identify signs of pests and potential entry points.
Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
Participated in ongoing training to stay current with new pest control techniques and safety protocols.
Coordinated with property owners and managers to schedule treatments at convenient times.
Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
Worked independently to manage daily schedules and route planning efficiently.
Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
Educated clients on pests and methods of removal.
Posted warning signs and notices prior to fumigating or chemically treating areas.
Reviewed reports on pest-ridden areas and determined appropriate course of treatment.
Determined maintenance services costs, noting details in client reports.
Education
GED -
James J Ferris High School
Jersey City, NJ
06-1993
Skills
Equipment maintenance
Quality control
Process optimization
Safety compliance
Training and development
Inventory management
Time management
Problem solving
Team leadership
Quality assurance
Activity reporting
Materials handling
Priority management
Materials management
Scheduling coordination
Training and mentoring
Coaching and mentoring
Contract negotiation
Employee leadership
Health and safety compliance
Regulatory compliance
Effective communication
Equipment monitoring
Cost control
Key Skills
Bilingual
Forklift Certified
Team Leadership
Time Management and Attendance
Facilitate and attend as Leadership Member for Celebrate Recovery at Palmetto Street Church of God in Florence SC. Classes included are Mixed Issues, Chemical Dependency, etc.
Facilitate and attend Bruce Hall Detox Center at MUSC as Leadership of Celebrate Recovery