Carlton Edwards
Blythewood
Summary
Experienced Systems Administrator holding an active Secret clearance, offering strong communication, interpersonal, and presentation skills. Demonstrated leader skilled in prioritization, delegation, and rapid decision-making in high-stakes environments, consistently aligning technical execution with organizational and financial objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
System Administrator II
Northrop Grumman
12.2023 - 05.2024
- Maintained and administered physical and virtual Windows Server environments (2012R2, 2016, 2019, 2022), performing routine security patching, configuration management, network storage allocation, and proactive monitoring of system and network anomalies
- Orchestrated monthly Windows update deployments using Windows Server Update Services (WSUS) and System Center Configuration Manager (SCCM) to ensure timely, compliant, and efficient patch management across the enterprise
- Configured and supported network devices, including routers and switches, using PuTTY, enabling reliable and secure communication across network infrastructure
- Built, deployed, and maintained SCCM software packages, ensuring consistent, reliable application distribution and version control for end users.
- Developed and maintained Standard Operating Procedures (SOPs) to standardize IT processes, improve operational efficiency, and support continuity of operations.
- Analyzed system performance and event logs to proactively identify anomalies, troubleshoot issues, and optimize server and workstation performance
- Administered Active Directory for over 1,000 users, including account creation and troubleshooting, Group Policy management, security permissions, and access control
- Performed disk imaging and PXE boot OS deployments, ensuring workstations met operational requirements and adhered to strict information systems security standards
System Administrator
United States Air Force
09.2017 - 09.2023
- Managed physical and virtual Windows Server infrastructure (2012 R2, 2016, 2019) supporting the Shaw Air Force Base Enterprise Network, including installation, configuration, operation, and ongoing maintenance.
- Managed user data directories for over 1,000 users, including permissions management, additions/deletions, and Tier II support for 22 directorates.
- Ensured system security and compliance through implementation and enforcement of Department of Defense (DoD) Security Technical Implementation Guides (STIGs) for Windows systems
- Provided technical support for assigned projects, including desktop and server software integration, system configuration, and full lifecycle support encompassing software and firmware maintenance.
- Performed routine patching and troubleshooting on Domain Controllers, DHCP, Exchange, and Print Servers, ensuring high availability and operational continuity.
- Supported detection, identification, and resolution of issues related to application access, hardware compatibility, and operating system performance.
- Maintained file servers and network access controls, enforcing least-privilege access principles to protect sensitive data.
- Monitored enterprise backup solutions to ensure completion and integrity of daily, weekly, and monthly backups.
- Delivered training on new processes, systems, and equipment to enhance team readiness and maintain a high standard of customer service.
- Conducted weekly security audits by monitoring network vulnerabilities and compliance, generating analytics, and producing security reports using ACAS.
Skills
Windows Server Administration
Endpoint Security Solutions 201
Endpoint Security Solutions 301
ACAS
VMware
Network Performance Monitoring
Creative Problem Solving
Conflict resolution
Windows Deployment Services
Customer Service
System Management
Hardware/ Software Installation
User Management/ Training
DNS Management
Virtual Desktop Infrastructure
Certification
CompTIA Network+
CompTIA Security+
Azure Fundamentals
Azure Administrator 103
Intangibles
Patient in stressful situations
Dependable
Intentional
Self aware
Proactive
Timeline
System Administrator II
Northrop Grumman
12.2023 - 05.2024
System Administrator
United States Air Force
09.2017 - 09.2023