Carly Osborne
Whitmire
Summary
Highly motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Human Resources Assistant
Sea Pro Boats
Whitmire
01.2022 - Current
- Manage employee records to ensure accurate and compliant documentation.
- Coordinate new hire onboarding processes for seamless integration into company culture.
- Support payroll and benefits administration to facilitate timely employee compensation.
- Submit initial injury reports for Workers' Compensation claims to expedite processing.
- Maintain comprehensive records for insurance enrollment and HR compliance.
- Address employee inquiries regarding policies and benefits to enhance understanding.
- Perform various office administrative duties to support HR operations efficiently.
- Assist employees with HR-related concerns to promote a positive workplace environment.
Patient Access Coordinator
Newberry County Memorial Hospital
Newberry
03.2015 - 09.2020
- Maintained staff schedules to optimize full coverage across all areas.
- Assisted Patient Access Manager with hiring, training, and supervision of team members.
- Conducted daily and month-end reports to ensure departmental accuracy.
- Participated in hospital committees to contribute to operational improvements.
Patient Access Representative
Newberry County Memorial Hospital
Newberry
03.2009 - 03.2015
- Collected and entered patient demographic and insurance data to establish medical records.
- Identified insurance payers and organized payment sources to ensure proper processing.
- Secured patient information in compliance with HIPAA standards to maintain confidentiality.
- Received patient payments, discussed financial obligations, and explored payment options.
- Utilized EMR systems and medical terminology for accurate data entry tasks.
- Explained estimated costs for treatments and addressed patient inquiries effectively.
- Obtained insurance details and assessed eligibility for specific services rendered.
- Performed scheduling and registration functions as initial contact for medical visits.
Administrative Office Assistant
Newberry Family Healthcare
Newberry
01.2005 - 03.2009
- Delivered comprehensive administrative support, enhancing office efficiency.
- Handled phone and email correspondence to maintain effective communication.
- Managed medical records and processed insurance claims accurately.
- Scheduled patient appointments, ensuring optimal clinic workflow.
- Coordinated visits for drug representatives, organizing sample medications effectively.
- Assisted with billing processes and maintained organized office environment.
Education
High School Diploma -
Whitmire High School
Whitmire06-2001
Skills
- Bilingual
- Registration and admissions
- Quality assurance
- Multitasking and organization
- Friendly and outgoing
- Training coordination
- Data entry
- HIPAA compliance
- Healthcare customer service
- Employee onboarding
Additional Information
References:
Savannah Green (803) 920-4208
Heather Hunter (803) 271-2571
Lacey McGowan (803) 924-9191
Timeline
Human Resources Assistant
Sea Pro Boats
01.2022 - Current
Patient Access Coordinator
Newberry County Memorial Hospital
03.2015 - 09.2020
Patient Access Representative
Newberry County Memorial Hospital
03.2009 - 03.2015
Administrative Office Assistant
Newberry Family Healthcare
01.2005 - 03.2009
High School Diploma -
Whitmire High School