Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carly Smith

Columbia

Summary

Dynamic professional with a proven track record at Petsmart, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and engagement strategies. Adept at collaborating with teams to streamline operations while maintaining attention to detail in fast-paced environments. Committed to delivering exceptional service and fostering positive client relationships.

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.

Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in Desired Position role.

Overview

3
3
years of professional experience

Work History

Associate

Petsmart
08.2024 - Current
  • Maintained documentation and records, contributing to organizational knowledge and resource accessibility.
  • Collaborated with cross-functional teams to streamline workflows and improve overall efficiency in operations.
  • Participated in training sessions to develop skills necessary for effective team collaboration and task execution.
  • Engaged with clients to address inquiries, fostering positive relationships and enhancing customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.

Stocking Associate

Walmart
10.2022 - 11.2023
  • Stocked shelves efficiently to maintain organized merchandise displays.
  • Assisted in inventory management by verifying stock levels and replenishing products.
  • Operated pallet jacks and other equipment to transport goods safely throughout the store.
  • Collaborated with team members to ensure timely restocking during peak hours.
  • Monitored expiration dates on perishable items, ensuring product freshness and compliance.
  • Maintained cleanliness in storage areas, adhering to safety and sanitation standards.
  • Provided exceptional customer service by assisting shoppers in locating products.
  • Adapted quickly to changes in inventory layout and merchandising strategies as directed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.

Education

Associate Of Arts And Sciences - Biology

Midlands Technical College
West Columbia, SC

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Workplace safety
  • Customer engagement
  • Cash handling
  • Flexible schedule
  • Product knowledge
  • Inventory management
  • Product merchandising

Timeline

Associate

Petsmart
08.2024 - Current

Stocking Associate

Walmart
10.2022 - 11.2023

Associate Of Arts And Sciences - Biology

Midlands Technical College
Carly Smith