Carmen Taylor
Myrtle Beach
Summary
Proven team collaborator and goal-oriented professional with extensive experience in customer service and cash handling, notably at Lazarus Entertainment. Excelled in enhancing customer loyalty and workplace cleanliness, achieving significant improvements in customer satisfaction. Skilled in housekeeping and client service, adept at creating positive environments and experiences.
Overview
4
4
years of professional experience
Work History
Cleaner
Beach Life Cleaning
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Associate
Sparkles
02.2024 - 06.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Rue21
08.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Admissions Cashier
Lazarus Entertainment
07.2021 - 09.2023
- Provided accurate transaction handling to enhance admissions experience.
- Reduced wait times for customers by quickly processing payments and issuing tickets or receipts.
- Strengthened customer loyalty with exceptional service during high-volume periods such as peak seasons or special events.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2024
Skills
- Housekeeping
- Customer service
- Team collaboration
- Laundry
- Listening skills
- Goal oriented
- Cash handling
- Stocking and receiving
- Client service
- Store opening and closing
- Product sales
- Customer needs assessment
- Upselling
Timeline
Cleaner
Beach Life Cleaning
06.2024 - Current
Sales Associate
Sparkles
02.2024 - 06.2024
Sales Associate
Rue21
08.2023 - 02.2024
Admissions Cashier
Lazarus Entertainment
07.2021 - 09.2023
High School Diploma -
Carolina Forest High School
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