Carmine Montalbano
Myrtle Beach
Summary
Accomplished District/Regional Manager with over 20 years of experience in directing sales, staffing, and operations across multiple stores. Recognized for excellence with the Silver Hammer Award (District Manager of the Year, 2018) and the Excellence in Execution Award (2023). Proven track record of spearheading improvements across the Tri-State and Southeast regions by capitalizing on emerging opportunities through innovative strategies and decisive leadership. Demonstrated expertise in strategic planning, logistics management, and process optimization, consistently enhancing efficiency and team productivity while boosting OSAT scores. A dynamic retail executive and enterprising change manager adept at navigating complex environments to achieve seamless operations and consistent target achievement.Most recent achievements include Top Forecourt Execution 2 years running and Best Retention Company Wide 2024.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Circle K
03.2022 - 06.2025
- Staffed, trained coached and developed 10 District Managers and trained all new leaders
- Overseen 100 plus C store locations
- Opened new 2 new NTIs that set company records in sales and profit
- Cultivated and strengthened for team mentality and built strong relationships at levels
- Strengthened company's business by overseeing multiple districts in the Myrtle Beach area.
- Set project timelines and kept teams on task to complete milestones according to schedule.
- Collaborated with the Regional RD to ensure that the store units were meeting daily and monthly projections and forecasts.
- Ensured that each guest's experience was positive, memorable and consistent.
- Recognized in 23 for Excellence in Execution and 24 for Best Retention in BU.
- Developed and promoted 23 Store Managers and 2 District Managers.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Regional Manager
Dollar General
12.2020 - 02.2022
- Evaluated budget plans and current costs to project trends and recommend updates.
- Strategized business operations, merchandising strategies and personnel moves.
- Spearheaded growth initiatives to improve operational standards.
- Oversaw store merchandising, brand exposure and product availability.
- Maximized branch revenue by optimizing daily operations.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
District Manager Strategies
Harbor Freight Tools
02.2010 - 05.2018
- Accomplished District/Regional Manager initially responsible for planning, build, staffing and opening of 25 locations in theTri State area simultaneously overseeing existing store operations in 21 locations.
- PA AND Delaware
- Hired and trained 15 district managers 3 whom have elevated to Regional Managers .
- Successfully led the business unit to top performing rankings YOY
- Silver Hammer Award for Excellence
- Assisted in expanding the growth of HFT from 200 to 1500 stores in 8 years.
- Success in prior region enabled myself to relocate and oversee NC/SC/GA/ALA and Florida Pan Handle which consisted of 128 stores
District Manager
The Home Depot
03.1998 - 04.2009
- Improved operational standards, personnel moves, and merchandising strategies.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Generated and developed leads to acquire new clients.
- Delivered customized and effective solutions to clients that met unique demands.
- Developed and rolled out new policies(SPI2000, Orange Juiced).
- Created new revenue streams through development of lead generators.
- Maintained comprehensive knowledge of all areas to be er serve customers and meet demanding sales objectives.
Education
No Degree - Criminal Justice Pre Drug Enforcement Agency Train
Bloomfield College
Bloomfield, NJ06.2001
Skills
- Project management (10 years)
- Recruiting (10 years)
- Profit & loss (10 years)
- Management (10 years)
- Human Resources (10 years)
- Analysis skills (10 years)
- Leadership (10 years)
- Strategic Planning (10 years)
- Merchandising (10 years)
- Relationship Management (10 years)
- Senior leadership (10 years)
- Computer Networking
- Performance Management
- Mentoring
- Team management
- Change Management
- Forecasting
- Interviewing
- Profit & Loss
- Relationship management
- Customer service
- Motivational Leader (10 years)
- Microsoft Office
- Analysis skills
- CRM Software
- Human resources
- Process Improvement
- Vendor Management
- CRM software
- Team Management
- Operations management
- Communication skills
- Leadership skills Team building and motivation
- Project management Employee scheduling
- Budget administration Revenue generation
- Deadline-oriented Issue and conflict resolution
- Goal a imment Systems and automation applications
- Efficient multi-tasker Work ethic
- Coaching and mentoring MS Office
- Consistently meet goals Computer skills
- Relationship building Customer service
- Exceptional interpersonal communication Conflict resolution
- Customer service-oriented Active listening
- Sales orientation Friendly, positive a itude
- Budgeting skills
- Marketing
- Budgeting
- Sales
- Computer networking
- Operations Management
- Merchandising
- Operational efficiency
- Excellent interpersonal skills
- Staffing oversight
- Outstanding communication skills
- Maintenance scheduling
- Key performance indicators
- Asset management
- Federal regulations
- Workforce planning
- Compliance management
- Facility management
- Environmental compliance
- Strategic planning
- Standard operating procedures
- Staff supervision
- Inventory monitoring
- Sales support
- Expense tracking
- Budgets
- Customer and vendor relations
- Shrink control
- Supervisory role background
- Operational controls development
- Safety protocol
- Teamwork and collaboration
- Cost reduction
- Customer service management
- Recruitment
- Relationship building
- Performance improvements
- Employee scheduling
- Inventory tracking and management
- Process improvements
- Policy development and enforcement
- Business development
- Staff hiring
- Staff scheduling
- Inventory control
- Operations oversight
- Special promotions planning
- Business leadership
- Sales promotion
- Inventory management
- Decision-making
- Goal setting
- Records organization and management
- Revenue generation
- Marketing strategies
- Customer relations
- P&L Administration
- Business growth initiatives
- Performance improvement
- Staff management
- P&L management
Certification
- Food Handler Certification
- Food Safety Certification March 2022 to March 2027
Timeline
Regional Operations Manager
Circle K
03.2022 - 06.2025
Regional Manager
Dollar General
12.2020 - 02.2022
District Manager Strategies
Harbor Freight Tools
02.2010 - 05.2018
District Manager
The Home Depot
03.1998 - 04.2009
No Degree - Criminal Justice Pre Drug Enforcement Agency Train
Bloomfield College
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