Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Awards
Experience
Generic

Carol Ann Smith

Charleston

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Associate

SportYard Training and Trickshots
01.2026 - Current
  • Greeted and assisted clients, ensuring a welcoming environment at front desk.
  • Managed appointment scheduling and coordinated training sessions for clients.
  • Maintained accurate records of client interactions and transactions.
  • Collaborated with team members to enhance customer service protocols.
  • Processed payments and handled cash transactions efficiently and accurately.
  • Monitored facility cleanliness and organization, ensuring positive experiences for guests.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Volunteer

Bishop Gadsden Retirement Community
09.2025 - 2026
  • Assisted customers with product inquiries and provided exceptional service.
  • Organized merchandise displays to enhance visual appeal and accessibility.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Adapted quickly to changing tasks while maintaining focus on customer satisfaction.
  • Improved overall store appearance through regular cleaning tasks and maintenance activities.

Summer Camp Counselor

Nativity School
06.2024 - 2025
  • Facilitated daily activities and games to promote teamwork and engagement among campers.
  • Supervised group dynamics, ensuring safety and adherence to camp policies.
  • Assisted in planning and executing educational programs tailored to camper interests.
  • Communicated effectively with parents regarding camper progress and concerns.

Education

High School Diploma -

Bishop England High School
Daniel Island
06-2026

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Credit card handling
  • Conflict management
  • Basic sewing
  • Effective communication practices
  • Cleanliness standards
  • Stock replenishment
  • Merchandise display
  • Teamwork

Certification

CPR Certified

Driver's Licensce

Interests

  • Graphic Design
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Fundraising Events
  • Crafting and DIY Projects
  • Reading
  • Volunteering
  • Gym Workouts
  • Music
  • Participating in local clean-up initiatives
  • Sewing
  • Marketing
  • Fashion

Timeline

Front Desk Associate

SportYard Training and Trickshots
01.2026 - Current

Volunteer

Bishop Gadsden Retirement Community
09.2025 - 2026

Summer Camp Counselor

Nativity School
06.2024 - 2025

High School Diploma -

Bishop England High School

Awards

Consistent Honor Roll student and academic awards for dedication and proficiency in class.

Experience

  • June 2024 - August 2025
  • Nativity School, James Island - Summer Camp Counselor
  • Supervising large groups of children and coordinating inclusive activities
  • Cleaning and organizing recreation and children’s spaces
  • Communicating with parents, supervisors, and fellow employees to create a fun and inclusive environment with open communication
Carol Ann Smith