CAROL KINTIGH
MURRELLS INLET,SC
Summary
Dynamic and detail-oriented professional with extensive experience at Excela Health Westmoreland Hospital. Proven expertise in HIPAA compliance and electronic charting, coupled with exceptional communication skills. Successfully enhanced team productivity by efficiently managing patient information and coordinating care, while maintaining a clean and organized environment to support infection control.
Overview
48
48
years of professional experience
Work History
Unit Clerk/Office Coordinator
Excela Health Westmoreland Hospital
532 W Pittsburgh Street Greensburg, PA
11.1990 - 06.2023
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
Cashier/Office Manager
Youngs' Red & White Supermarket
Oak & 3rd Sts. Youngwood, PA
12.1975 - 11.1990
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Medical Secretary/General Courses
Westmoreland County Community College
Youngwood, PA06-1978
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Complete Insurance or other claim forms
- Schedule and confirm patient diagnostic appointments, surgeries or medical consultations
- Ordering and maintaining an inventory of supplies
- Perform bookkeeping duties, such as credits or collections
- Facilitated training and development for subordinate staff to ensure the proper protocols of the position
- Payroll for Nursing Units
- Medical terminology
- Electronic charting
Timeline
Unit Clerk/Office Coordinator
Excela Health Westmoreland Hospital
11.1990 - 06.2023
Cashier/Office Manager
Youngs' Red & White Supermarket
12.1975 - 11.1990
Medical Secretary/General Courses
Westmoreland County Community College