Caroline Elise Hoffman
Chapin
Summary
Recent graduate with a Bachelor's degree in Biological Sciences and a minor in Business Administration from the University of South Carolina. One year of experience as a Deli Clerk at Publix and prior customer service and leadership roles in the customer service industry. Skilled in customer relations, time management, and working efficiently under pressure. Seeking to leverage a strong work ethic, interpersonal skills, and academic background in a professional environment.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Publix Deli
08.2024 - Current
- Provided excellent customer service by assisting guests with orders and product selection.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a clean and organized work area, following all sanitation and food safety guidelines.
- Worked efficiently during peak hours to fulfill multiple customer orders in a timely manner.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivery Driver & Front of House Associate
East Bay Deli
05.2021 - 08.2021
- Completed deliveries on time while maintaining product quality.
- Developed interpersonal skills by taking orders and serving customers.
- Thrived in high-pressure environments during peak service periods.
Customer Lead
Food Lion
01.2020 - 04.2021
- Assisted customers and handled complex situations independently.
- Managed cash handling responsibilities.
- Supported and guided cashier staff, enhancing leadership skills.
- Worked effectively in fast-paced environments.
Cashier
12.2018 - 01.2020
- Gained time-management skills balancing work and high-school.
- Learned core job responsibilities and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Biological Sciences, Business Administration
University of South Carolina
Columbia, SC01.2025
High School - undefined
Chapin High School
Chapin, SC01.2020
Skills
- Customer Service & Communication
- Time Management & Multitasking
- Team Collaboration
- Food Safety & Sanitation Standards
- Microsoft Word, Excel, PowerPoint
- Cleanliness and sanitation
- Strong work ethic
- Equipment safety
Timeline
Deli Clerk
Publix Deli
08.2024 - Current
Delivery Driver & Front of House Associate
East Bay Deli
05.2021 - 08.2021
Customer Lead
Food Lion
01.2020 - 04.2021
Cashier
12.2018 - 01.2020
High School - undefined
Chapin High School
Bachelor of Science - Biological Sciences, Business Administration
University of South Carolina
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