Caroline Panor
Mount Pleasant
Summary
Reliable team member with dedication to meet customer and company needs. Skilled at resolving customer concerns. Recognized for work efforts and having a helpful and friendly demeanor.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Lowe's
05.2024 - Current
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Customer Service Cashier
Lowe's
03.2025 - 05.2025
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Team Member
Rack Rooms Shoe Store
05.2023 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated cash register for transactions
- Assisted with online orders
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Lowe's Town Center
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions
Team Member
Panera
05.2021 - 07.2021
- Operated register to process payments
- Kept store clean and organized
- Assisted with donations
Education
Bachelor of Arts - Public Health
University of South Carolina
Columbia, SC12-2025
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- diplomacy skills
Timeline
Customer Service Cashier
Lowe's
03.2025 - 05.2025
Customer Service Cashier
Lowe's
05.2024 - Current
Team Member
Rack Rooms Shoe Store
05.2023 - 07.2023
Cashier
Lowe's Town Center
06.2022 - 08.2022
Team Member
Panera
05.2021 - 07.2021
Bachelor of Arts - Public Health
University of South Carolina
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