Reliable team member with dedication to meet customer and company needs. Skilled at resolving customer concerns. Recognized for work efforts and having a helpful and friendly demeanor.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Lowe's
05.2024 - Current
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Customer Service Cashier
Lowe's
03.2025 - 05.2025
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Resolved customer complaints and maintained clean and tidy checkout area.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Team Member
Rack Rooms Shoe Store
05.2023 - 07.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Operated cash register for transactions
Assisted with online orders
Contributed to team success by completing jobs quickly and accurately.
Cashier
Lowe's Town Center
06.2022 - 08.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions