Caroline S Gregory
Boiling Springs
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Med Spa Manager
Advanced MedAesthetic Partners
04.2024 - Current
- Lead a team of Aestheticians and Medical Practitioners to deliver5-star service to clients
- Ensure clinic goals are met and exceeded
- Manage merchandising and inventory
- Work closely with Director/Practice Manager to ensure all protocols are being followed
- Actively involved in clinic events
- Perform daily huddles with the team
- Perform monthly team meetings
Marketing Administrative Coordinator
Spartanburg Community College
09.2023 - 03.2024
- To assist in managers operations with regard to activities, committee work, and deadlines
- To prepare, submit and manage an annual budget for the Marketing Department for the State of South Carolina
- To schedule, prepare agendas, and record, type, and distribute the minutes of any appropriate committee meetings, as directed
- To have a thorough understanding of the Marketing Request system operations
- To update, order/publish and maintain marketing vendor relations
- To update, process and distribute all internal and external marketing correspondence
- To conduct weekly team meetings and meeting updates with project deadlines
Coordinator of Clinic Operations
Sherman College of Chiropractic
06.2020 - 09.2023
- To assist in clinic operations with regard to activities, committee work, and deadlines
- To prepare, submit and manage an annual budget for the health center
- To schedule, prepare agendas, and record, type, and distribute the minutes of any appropriate committee meetings, as directed
- To have a thorough understanding of the Electronic Health Records system operations
- To update, order/publish and maintain health center forms
- To update, process and distribute all internal and external health center correspondence
- To act as the Sherman College Health Center Privacy Officer
- To oversee Health Center Business Associate HIPAA agreements and update them as necessary
- To collaborate with the college Compliance Officer to ensure the Health Center Compliance Plan is reviewed annually and revised as necessary
- Establish a workforce training schedule on HIPAA compliance and work-related issues
- Log, monitor, and update EHR passwords
- Maintain and log Conduct and Incident Reports for the Health Center and report to the appropriate personnel
- Collaborate with the Director of IT to ensure security safeguards are in place according to local, state, and federal law mandates
- To report HIPAA violations, improper use/ disclosures, and /or breaches to the Dean of Clinics and or the college Compliance Officer
- To collaborate with the Dean of Clinics for Health Center projects
- To collaborate with the Chair of Clinic Curriculum for Faculty Training
- To collaborate with the Dean of Clinics for training and development of staff members
- To collaborate with the Department of Academic Affairs and Institutional Effectiveness to enhance the operation of the health center in line with the strategic plan
- Organize and conduct meetings for the master user group of EHR software
- To serve as the main point of contact for EHR vendors
- To onboard all Health Center employees
- Ensure that the deactivation process is completed in the event of an employee termination
- Ensure smooth operation of the Health Center by continually monitoring and evaluating Health Center processes
- To ensure that health center hours (including special holiday/break hours) are communicated and appropriately posted
- To maintain a working knowledge of all health centers and related academic policies
- To prepare and distribute the “Intern of the Month” candidate list
- Plan and facilitate the quarterly Intern Pinning Ceremony
Coordinator of Clinical Education Services
Sherman College of Chiropractic
09.2015 - 06.2022
- Maintain all intern files, requirement updates, and final requirement totals to Council on Chiropractic Education Accreditation Standards
- Assist the Chair of Clinical Curriculum and Senior Director of Institutional Effectiveness and Academic Support report requirements met and not met with Chiropractic Education Accreditation
- Assist in the admiration of the Clinical Proficiency Examination and Clinical Entrance Examination
- Assist DC instructors with grades every quarter
- Secretary Officer duties for Clinical Affairs Committee
- Assist the health center Dean of Clinical Operations and Outreach in the smooth operation of the health center
- Liaison between health center faculty and staff and interns
- Coordinate the Pinning Ceremony
- Assist the Chair of the Clinical Curriculum with Clinical projects
- Coordinate Health Center Events
- Team Member of Sherman College Strategic Plan
- Team Member of Sherman College Pride Day Committee
- Coordinate the Practice Observation Program
- Gather data for Intern of the Month
- Multiple officer positions in the staff council committee
Externship/ training
Sherman College Health Center
07.2015 - 09.2015
- Externship/ training –120 hours
Thrift Operations
Miracle Hill Ministries
06.2014 - 09.2015
- Main cashier and oversee other cashiers
- Work with clients
- Schedule volunteers
- Answer phone calls and take messages for management
- Prepare for sales
- Respond to customer inquiries
- Oversee basic housekeeping for the store
After-School Enrichment
Spartanburg County Government
05.2011 - 05.2013
- Worked with a group of15-25 elementary school-aged children
- Ensured the safety of the children as they went through a schedule of activities that included: homework, reading, arts & crafts, board games, outdoor activities, and nutrition awareness
- Completion of the required attendance report
- Kept prepared snacks and maintained the food area, making sure all food items were wrapped and put away
- Brought all concerns or problems from parents and children to the director of site
Education
Associate degree in applied science - Medical Office Administration
Virginia College
Spartanburg, SC09.2015
Skills
- Strong organizational and supervisory skills
- Professional oral and written communication skills
- Everything DISC – Workplace Assessment
- Basic Office Procedures
- Microsoft Office
- Outlook
- Professionalism
- Learning Management Systems- All of E Solutions, Schoology
- Electric Health Records System- Medcin Medical Software, ChiroTouch Software Systems, and Zentico
- Opal Production Radiology Software
- Organization platforms – Mondaycom and Trello board
- Medical Terminology
- Some Coding and Charting medical procedures
Timeline
Med Spa Manager
Advanced MedAesthetic Partners
04.2024 - Current
Marketing Administrative Coordinator
Spartanburg Community College
09.2023 - 03.2024
Coordinator of Clinic Operations
Sherman College of Chiropractic
06.2020 - 09.2023
Coordinator of Clinical Education Services
Sherman College of Chiropractic
09.2015 - 06.2022
Externship/ training
Sherman College Health Center
07.2015 - 09.2015
Thrift Operations
Miracle Hill Ministries
06.2014 - 09.2015
After-School Enrichment
Spartanburg County Government
05.2011 - 05.2013
Associate degree in applied science - Medical Office Administration
Virginia College
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