Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Caroline Simmons

Caroline Simmons

Greenville

Summary

Experienced with maintaining and organizing comprehensive medical records. Utilizes electronic health record systems to ensure accurate and efficient data management. Knowledge of regulatory compliance and effective communication within healthcare teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Medical Records Coordinator

Crossroads Treatment Centers
07.2022 - Current
  • Processed medical records requests from payers and third parties according to facility, state, and federal law.
  • Identified new methods to optimize medical records management.
  • Managed sensitive patient information securely while responding promptly to authorized requests for access or copies of records when necessary.
  • Participated in continuing education opportunities to stay current with industry standards and best practices.
  • Monitored compliance with state regulations governing medical record keeping practices regularly identifying areas requiring attention.
  • Reduced errors in medical records by implementing standardized processes for data entry and verification.
  • Kept accurate log of requests for medical information and records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

Lead Patient Access Specialist

Crossroads Treatment Centers
02.2021 - 07.2022
  • Increased accuracy of insurance verifications through regular audits and staff training.
  • Collaborated with clinical teams to ensure seamless coordination of patient care services, improving overall patient experience.
  • Resolved escalated customer service issues swiftly while maintaining composure under pressure.
  • Improved efficiency in scheduling appointments by implementing an online booking system.

Education

Bob Jones Academy
Greenville, SC

Skills

  • ICD-10 proficiency
  • Release of information
  • HIPAA compliance
  • Record requests
  • Medical records retrieval
  • Audit preparation
  • Document coordination
  • Document scanning
  • File maintenance
  • Records organization
  • Process improvement
  • Regulatory compliance
  • Medical coding
  • EHR proficiency

Certification

  • CEHRS - Certified Electronic Health Record Specialist
  • CPC-A - Certified Professional Coder

Timeline

Lead Medical Records Coordinator

Crossroads Treatment Centers
07.2022 - Current

Lead Patient Access Specialist

Crossroads Treatment Centers
02.2021 - 07.2022

Bob Jones Academy

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Caroline Simmons