Experienced healthcare professional with a solid track record in clinical settings. Recognized for ability to work effectively within multidisciplinary teams and quickly adapt to fast-paced medical environments. Dependable and versatile, excels in patient interaction, accurate medical documentation, and offering procedural assistance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Low Country Rheumatology
10.2018 - Current
Administered patient medications and monitored responses to ensure optimal health outcomes.
Assisted in preparing patients for examinations, ensuring comfort and clarity of procedures.
Facilitated communication between healthcare providers and patients to address concerns promptly.
Trained new staff on clinical protocols and office procedures, fostering a collaborative environment.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
09.2011 - 10.2018
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
Oriented and trained new staff on proper procedures and policies.
Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Produce and distribute correspondence memos, letters, faxes and forms
Coordinated scheduling of appointments, enhancing patient flow and reducing wait times.
Maintained accurate electronic health records, improving data retrieval and patient tracking efficiency.
Certified Clinical Medical Assistant
Dr Jon Jacobs Cosmetic and Surgical Dermatology
07.2010 - 09.2011
Produce and distribute correspondence memos, letters, faxes and forms
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
Certified Clinical Medical Assistant
Lowcountry Women’s Specialist
08.2007 - 04.2010
Educated patients on treatment plans and medication usage to promote adherence and understanding.
Implemented process improvements that streamlined operations and enhanced patient care delivery.
Sanitized, restocked, and organized exam rooms and medical equipment.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Education
Associates Degree - Occupational Technology, Medical Assisting Clinical Manager
Trident Technical College
Charleston, SC
05.2007
Skills
Skilled in MS Office tools
Healthcare practice management software
AthenaNet experience
Net Practice
Skilled in Digichart usage
Experience with Sage software
Skilled in Medinformatix
EClinicalWorks proficiency
Experience with NextGen systems
Proficient in EPIC systems
Certification
National Healthcare Association: Certified Clinical Medical Assistant
American Heart Association: BLS (CPR and AED)
Timeline
Certified Clinical Medical Assistant
Low Country Rheumatology
10.2018 - Current
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
09.2011 - 10.2018
Certified Clinical Medical Assistant
Dr Jon Jacobs Cosmetic and Surgical Dermatology
07.2010 - 09.2011
Certified Clinical Medical Assistant
Lowcountry Women’s Specialist
08.2007 - 04.2010
Associates Degree - Occupational Technology, Medical Assisting Clinical Manager