Carolyn Wyndham
Ladson,WI
Summary
Experienced healthcare professional with a solid track record in clinical settings. Recognized for ability to work effectively within multidisciplinary teams and quickly adapt to fast-paced medical environments. Dependable and versatile, excels in patient interaction, accurate medical documentation, and offering procedural assistance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Low Country Rheumatology
10.2018 - Current
- Administered patient medications and monitored responses to ensure optimal health outcomes.
- Assisted in preparing patients for examinations, ensuring comfort and clarity of procedures.
- Facilitated communication between healthcare providers and patients to address concerns promptly.
- Trained new staff on clinical protocols and office procedures, fostering a collaborative environment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
09.2011 - 10.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Oriented and trained new staff on proper procedures and policies.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Produce and distribute correspondence memos, letters, faxes and forms
- Coordinated scheduling of appointments, enhancing patient flow and reducing wait times.
- Maintained accurate electronic health records, improving data retrieval and patient tracking efficiency.
Certified Clinical Medical Assistant
Dr Jon Jacobs Cosmetic and Surgical Dermatology
07.2010 - 09.2011
- Produce and distribute correspondence memos, letters, faxes and forms
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
Certified Clinical Medical Assistant
Lowcountry Women’s Specialist
08.2007 - 04.2010
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Implemented process improvements that streamlined operations and enhanced patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Associates Degree - Occupational Technology, Medical Assisting Clinical Manager
Trident Technical College
Charleston, SC05.2007
Skills
- Skilled in MS Office tools
- Healthcare practice management software
- AthenaNet experience
- Net Practice
- Skilled in Digichart usage
- Experience with Sage software
- Skilled in Medinformatix
- EClinicalWorks proficiency
- Experience with NextGen systems
- Proficient in EPIC systems
Certification
- National Healthcare Association: Certified Clinical Medical Assistant
- American Heart Association: BLS (CPR and AED)
Timeline
Certified Clinical Medical Assistant
Low Country Rheumatology
10.2018 - Current
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
09.2011 - 10.2018
Certified Clinical Medical Assistant
Dr Jon Jacobs Cosmetic and Surgical Dermatology
07.2010 - 09.2011
Certified Clinical Medical Assistant
Lowcountry Women’s Specialist
08.2007 - 04.2010
Associates Degree - Occupational Technology, Medical Assisting Clinical Manager
Trident Technical College
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