Administrative Assistant
Piedmont Arthritis Clinic
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Coordinated communication between medical staff and patients, improving service quality.
- Supported billing processes by verifying insurance information and processing claims.
- Organized office supplies and equipment, ensuring seamless operations within the clinic.
- Developed and maintained filing systems for easy retrieval of patient information.
- Prepared documentation for patient intake, ensuring compliance with clinic policies.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.