Carrie Sanford
Spartanburg
Summary
Versatile professional skilled in communications and production support, adept at troubleshooting issues to minimize downtime while ensuring effective information dissemination. Demonstrated ability to operate machinery and assist in training initiatives, fostering teamwork and efficiency in high-pressure environments. Committed to safety and quality in all operational aspects.
Overview
6
6
years of professional experience
Work History
Production Support Specialist
Lear Corporation
Duncan
06.2025 - Current
- Troubleshot production issues to minimize downtime and maintain workflow efficiency.
- Trained new staff on production support processes and tools to enhance team capability.
- Contributed to continuous improvement initiatives that streamlined support operations.
- Collaborated with team members to meet production deadlines consistently.
- Assisted in setting up production lines for manufacturing processes.
- Set up production equipment to ensure smooth assembly processes. and operated production machinery according to specific standards and protocols of the company.
- Operated machinery to assemble products efficiently and safely.
- Identified defective parts or components and removed them from the production line.
- Followed safety protocols while operating machines and equipment.
Communications Operator
Spartanburg County 911 Com Center
03.2022 - 07.2024
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Managed high-stress situations with composure, coordinating multi-agency responses.
- Completed ongoing training programs to enhance proficiency in industry best practices and regulatory requirements.
- Developed new training materials to improve operator performance.
Cashier
Quik Trip
02.2021 - 05.2022
- Greeted customers upon entering store and addressed customer needs promptly to enhance shopping experience.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers in completing their purchases at the checkout counter, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Adapted schedule and took on extra shifts to ensure adequate staffing during peak hours.
Cashier
Zaxbys
08.2020 - 03.2021
- Assisted customers with returns, refunds and resolving transaction issues.
- Took customer orders at drive-thru and processed payments accurately, contributing to efficient service. at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Restocked and organized merchandise in front lanes to enhance customer shopping experience.
- Counted cash drawers at shift start and end, ensuring accuracy and accountability. in cash drawers at beginning and end of shifts to maintain accuracy.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Education
High School Diploma -
Getty's D Broome High School
Spartanburg, SC05-2021
Skills
- Manufacturing process support
- Production support communication
- Safety compliance
- Training
- Computer literacy
- Time management
- Multitasking
- Reliability
- Strong attention to detail
- Customer service
- Customer assistance
- Teamwork and collaboration
- Team collaboration
- Self motivation
- Interpersonal skills
- Listening skills
- Empathy
- Attention to detail
Timeline
Production Support Specialist
Lear Corporation
06.2025 - Current
Communications Operator
Spartanburg County 911 Com Center
03.2022 - 07.2024
Cashier
Quik Trip
02.2021 - 05.2022
Cashier
Zaxbys
08.2020 - 03.2021
High School Diploma -
Getty's D Broome High School