CASANDRA QUINN
Myrtle Beach
Summary
Driven Lead Associate with excellent task prioritization and customer service skills. Also a knowledgeable team player with experience in scheduling and managing coworkers breaks and positions.
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Receptionist
Sparks Toyota
Myrtle Beach
12.2022 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted with special projects assigned by management when required.
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Lead Associate
Chic Fil A
Murrells Inlet
09.2019 - Current
- Supervised team of 10 employees, delivering mentoring, continuous training and guidance in job challenges.
- Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable and high-performing team.
- Responded to customer questions and complaints by resolving issues personally or referring to management.
Education
High School Diploma -
Blue Ridge High School
Greer, SC06.2010
Skills
- Strong Problem Solver
- Professional and Mature
- Good Work Ethic
- Organizational Skills
- Customer Service
- Multi-line telephone systems
- Effective communication
- Time management
- Attention to detail
Timeline
Receptionist
Sparks Toyota
12.2022 - Current
Lead Associate
Chic Fil A
09.2019 - Current
High School Diploma -
Blue Ridge High School