Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Bartaco
Charleston
03.2020 - Current
Recruited, trained, and mentored a team of ~70~ hourly FOH, BOH, chefs, and managers to encourage career growth within the company to establish a pipeline for concept expansion.
Consistently managed controllable costs that resulted in a prime cost of %55 percent or below at multiple locations company wide.
Increased guest sentiment in multiple locations through practicing and coaching the concept of “unreasonable hospitality”, community involvement, and resolving guest complaints adequately.
During my five and a half year tenure with bartaco I had the opportunity to travel and participate in several new restaurant openings to act as a liaison for GMs, managers, and chefs to ensure their long term success.
Conducted trainings company wide to improve door operations, bar sales, guest sentiment, and leadership development.
Restaurant Manager
Bonefish Grill
Madison
08.2019 - 03.2020
Managed daily FOH and BOH operations including staff scheduling, inventory control, and quality control.
Trained and supervised team members to ensure excellent customer service.
Participated in community events to drive sales and create brand loyalty.
Consumer Protection Investigator - Advanced
WI Dept. of Safety and Professional Sevices
Madison
09.2017 - 08.2019
Successfully researched, managed, and closed a high volume caseload across dozens of different licensed professions in business, health, and trades with my primary focus being in healthcare professionals accused of narcotics diversion.
Assisted in compiling analytical evidence and data through complex research and interviews.
Reviewed documentation to ensure compliance with safety and professional standards in accordance with both state and federal regulations.
Drafted legal briefs, subpoenas, disciplinary actions, and case summaries to bring before each respective license review board.
Field Director/Scheduling and Advance Coordinator
Governor Scott Walker
Madison
09.2018 - 07.2019
Assisted in organizing community outreach events to engage local residents.
Coordinated communication between the office, fellow politicians, business owners, and constituents to organize campaign events
Supported campaign initiatives by collecting and analyzing voter feedback data.
Collaborated with team members to plan logistics for public appearances and rallies.
Conducted research on issues relevant to the campaign's platform and provided policy briefings as needed.
Traveled extensively within district area to meet with local groups or attend events as needed.
Education
Bachelor of Science - Political Science And Government
Spring Hill College
Mobile, AL
08.2012 - 05.2016
Skills
Team building
Policy/program development
Leadership development
Adaptability and resilience
Economic analysis
References
References available upon request.
Timeline
General Manager
Bartaco
03.2020 - Current
Restaurant Manager
Bonefish Grill
08.2019 - 03.2020
Field Director/Scheduling and Advance Coordinator
Governor Scott Walker
09.2018 - 07.2019
Consumer Protection Investigator - Advanced
WI Dept. of Safety and Professional Sevices
09.2017 - 08.2019
Bachelor of Science - Political Science And Government