Casey Thompson
Clover,SC
Summary
Museum assistant at Bob Campbell Geology Museum with extensive background in cataloging artifacts, engaging visitors, and strong communication skills. Strong emphasis on team collaboration and adaptability to evolving situations. Proven skills in historical research, public speaking, and educational program development. Known for reliability, high standards, and delivering impactful results.
Overview
4
4
years of professional experience
Work History
Museum Assistant
Bob Campbell Geology Museum
05.2024 - Current
- Facilitated smooth daily operations within the gift shop area by managing cash transactions, stocking merchandise displays, and providing excellent customer service to visitors.
- Improved visitor satisfaction with personalized attention and prompt responses to inquiries regarding museum collections and history.
- Ensured a welcoming atmosphere for visitors by maintaining clean gallery spaces and promptly addressing any concerns or issues that arose during visits.
- Assisted in the preservation of artifacts by carefully handling, cataloging, and storing items according to museum guidelines.
- Maintained an organized and efficient work environment through diligent record-keeping, inventory management, and administrative tasks.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Crew Member
Jersey Mike's Subs
06.2023 - 08.2023
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
Shift Lead
Moe's Southwest Grill
08.2020 - 08.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Education
Bachelor of Science - Geology
Clemson University
Clemson, SC05-2027
High School Diploma -
Clover High School
Clover, SC05-2022
Skills
- Strong organization
- Adaptive learning
- Artifact handling
- Teamwork and collaboration
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
Timeline
Museum Assistant
Bob Campbell Geology Museum
05.2024 - Current
Crew Member
Jersey Mike's Subs
06.2023 - 08.2023
Shift Lead
Moe's Southwest Grill
08.2020 - 08.2022
Bachelor of Science - Geology
Clemson University
High School Diploma -
Clover High School
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